PPM Papers Coming Soon

This section contains information about articles under review and waiting for publication in next issues of the journal.

Public sector recruitment policies: efficiency, effectiveness and consequences

O. E. Okeke-Uzodike, Dr., University of KwaZulu-Natal, College of Law and Management Studies, School of Management, IT and Governance, Pietermaritzburg Campus, South Africa
Mogie Subban, Dr., University of KwaZulu-Natal, College of Law and Management Studies, School of Management, IT and Governance, Westville Campus, South Africa

Abstract. A vast number of literature has documented how corruption, insecurity, education and ethnicity (amongst others) have served as obstacles to national development in Nigeria. These obstacles have posed serious developmental challenges which are evident in the dysfunctions in the management system leading not only to ineffective and inefficient delivery of public services, but also the instability of the socio-economic and political well-being of the nation. Accordingly, this article attempts a re-examination of various government policies aimed at national development-particularly, human resources development. Human resources plays a collectively vital role in the success or failure of any organization or nation. As such, this article revisits recruitment policies, processes and procedures drawing insight from federal government ministries in Nigeria. Within emerging economies, there are few (albeit growing)studies linking recruitment policies and efficiency of the workforce to the realization of official goals and objectives. The article presents a combination of quantitative and qualitative research methods used in the data collection process. Data sets were collected from 78 randomly selected managers (comprising of lower, middle and top management levels) mostly involved in recruitment processes and procedures in Nigerian ministries. The results of the study provide insight into strategies for building human resource capacity and repositioning the Nigerian public sector (and Africa at large) towards resolving various enervating developmental challenges.

Spirit of corporate social responsibility transforming from corporatism to socialized capitalism

Nadeem Khan, Postgraduate Researcher, Henley Business School, University of Reading, UK
Andrew Kakabadse, Professor of Governance and Leadership, Henley Business School, University of Reading, UK
Nada K. Kakabadse, Professor of Policy, Governance and Ethics, Henley Business School, University of Reading, UK

Abstract. This paper offers a critique of current corporate CSR practices in context of global trends. The legitimate modeling of CSR has yet to engage firm and political decision making with wider Society stakeholders. There is urgent need to transform towards socialized capitalism in which separate CSR board may focus on social and environmental concerns and offer more collaborative solutions to global / local CSR issues. This is underpinned with a need for returning to original moral purpose of CSR that has become eroded by narrower short term rational justifications.

Prospects of Japan-Russia cooperation in wind energy

Dmitry Nikolayev, Ph.D., Associate Professor, Far Eastern Federal University, Russia
Vitor Sazonov, School of Economics and Management, Far Eastern Federal University, Russia

Abstract. The main objective of this study is to analyze and consider all the possible ways of cooperation between Russia and Japan in wind energy development and prove the statement that this cooperation is beneficial. Consequently, we try to show the possible spheres of collaboration between Japan and Russia in wind energy and to analyze an economic sense of this collaboration. Methodological basis of the study is comparative analysis of main features of Japanese and Russian wind energy markets. We are of the opinion that Japan-Russia cooperation in wind energy is beneficial due to the foreseeable gains for the countries. One of the possible ways of cooperation in wind energy development between Japan and Russia is installation of 30-50 MW wind energy electric stations on the basis of MWT100/2.4 and MWT102/2.4 wind turbines. Economically effective wind energy potential in Russia implies installation of 3062 of such turbines till 2020.

A study of small, micro and medium-sized enterprises in and around Tshwane, South Africa

Zeleke Worku, Tshwane University of Technology Business School, South Africa

Abstract. This article is a result of a 5-year long follow-up study (2007 to 2012) of a random sample of 349 small, micro and medium-sized business enterprises (SMMEs) that operate in and around the City of Tshwane in South Africa. Data was gathered from each of the businesses on socioeconomic factors that are known to affect the long-term survival of small businesses. The objective of the study was to identify and quantify key predictors of viability and long term survival. The study found that 188 of the 349 businesses that took part in the study (54%) were not viable, and that the long-term survival and viability of small businesses was adversely affected by lack of entrepreneurial skills, lack of supervisory support to newly established businesses, and inability to operators running newly established businesses to acquire relevant vocational skills.

Firm failure causes: a population level study

Oliver Lukason, Researcher, Faculty of Economics and Business Administration, University of Tartu, Estonia
Richard C. Hoffman, Professor, Franklin P. Perdue School of Business, Salisbury University, USA

Abstract. Business failure may be the result of either voluntaristic (internal) firm actions/decisions, deterministic environmental (external) events or both given causes (integrative approach). This study examines the prevalence of these causes of business failure. Results indicate that the largest proportion of firm failures is explained by the integrative approach, although two other perspectives hold a prominent role also. Moreover, internal causes of failure are more frequent than external. The findings based on multinomial regression revealed that the causes of failure also vary with the size and age of firms. The implications of the results for research and practice are discussed.

Exploring the process of customer engagement, self-brand connections and loyalty

Kay Naumann, Ph.D. Candidate, Department of Marketing and Management, Faculty of Business and Economics, Macquarie University, Australia
Jana Bowden, Dr., Senior Lecturer, Department of Marketing and Management, Faculty of Business and Economics, Macquarie University, Australia

Abstract. Traditional measures of customer loyalty have been criticized for being too static and one-dimensional in nature and as such, customer engagement, or CE, has surfaced as a more dynamic and interactive concept through which to understand the nature of the customer-brand relationship. Despite recent and increasing interest in the theoretical foundations of CE, attempts to capture its potential antecedents and consequences continue to lack empirical clarity. This study addresses this gap by empirically exploring the operation of CE through its proposed antecedents of: satisfaction, trust, affective commitment and rapport; and proposed consequences, being: self-brand connections and loyalty. The relationships between the antecedents and consequences of engagement are then examined across a range of service types. The results revealed affective commitment to be a strong driver of self-brand connections, whereas satisfaction held greater importance for the formation of customer loyalty. Surprisingly, trust was found to have a negative relationship to self-brand connections. The findings of this research enable managers to better understand how the outcomes of CE, namely loyalty and self-brand connections, can be driven across range of service types.

Progress report on reflexive practices and change management

Joanne M. Roch, University of Sherbrooke, Canada

Abstract. We have to accept that results have just not been forthcoming in the time since conducting change with respect to transformation projects has been a topic for discussion. According to Making Change Work, a 2008 IBM study, successful changes remain the exception. Indeed, 60% of projects fail to achieve their initial objectives! The objectives herein aim at questioning the relevance of planned change-management approaches in a highly turbulent and complex context. Moreover, they suggest that the teachings of the leading contributions in this field merit review.
This article begins by presenting the meager success achieved with change-management practices and calling back into question the strategy of planned management of change.
After gleaning lessons from these analyses, the second section brings to the forefront the contributions of research that consider learning as a lever for organizational change, mainly with respect to the development of learning routines and the importance of developing reflexivity.
Although these contributions shed valuable light on the discipline, the approaches proposed by field practitioners appear to have rejected by more than one of them due to the scarcity of concrete means for implementing them, on the other.
This article proposes the foundation to guide practitioners and posits that a better understanding of the interpretative processes related to change would help managers achieve greater success in their change projects. It suggests a number of reflective initiatives that make it possible to stimulate experimentation, questioning, and brainstorming, since the idea is not changing once, but on a continual basis.