Determinants of service quality on service loyalty: the mediating role of customers’ satisfaction and brand equity

Published July 28, 2015
Author(s)
S. Kiumarsi , Salmi Mohd Isa , K. Jayaraman
Article Info
Volume 13 2015, Issue #2 (spec. issue), pp. 345-356
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Problems and Perspectives in Management

Problems and Perspectives in Management

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