Articles tagged with: customer satisfaction

Artificial intelligence-driven predictive analytics and institutional performance in Gulf financial systems: Evidence from GCC financial institutions

Amer Morshed, Laith Khrais
Banks and Bank Systems Volume 21 2026, Issue #1

Factors influencing the use of digital payment services and customer satisfaction in banking sector: An implication for technological innovation

Prithivi Raman Thapaliya, Padam Dongol
Innovative Marketing Volume 22 2026, Issue #1

AI and FinTech adoption in Jordanian banking: Toward inclusive and culturally aligned innovation

Mohammed Othman
Banks and Bank Systems Volume 20 2025, Issue #4

Factors driving the intention to repurchase personal auto insurance in Vietnam: The role of satisfaction and perceived risk

Khue Xuan Nguyen, Duy Dao Huan, Han Pham Dinh
Insurance Markets and Companies Volume 16 2025, Issue #2

Assessing the customer experience quality and customer loyalty: The mediating role of customer satisfaction

Ananta Budhi Danurdara, Anwari Masatif
Innovative Marketing Volume 21 2025, Issue #2

Service innovation in telecommunication: The path to customer loyalty through enhanced customer satisfaction

Manoj Kumar Chaudhary, Dinesh Mani Ghimire, Madan Dhungana, Rajesh Kumar Chaudhary, Madhav Adhikari, Shubhechchha Thapa
Innovative Marketing Volume 21 2025, Issue #1

Digital insurance acceptance among older adults in the context of AI

Poorna Chandran K. R., Deepa Ittimani Tholath
Insurance Markets and Companies Volume 16 2025, Issue #1

Service quality and customer satisfaction: Empirical evidence from the Nepalese banking industry

Shiva Raj Ghimire, Yadav Mani Upadhyaya, Nirdosh Agarwal
Banks and Bank Systems Volume 20 2025, Issue #1

The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan

Abdulrahman Al-Kharabsheh
Innovative Marketing Volume 20 2024, Issue #4
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