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Alex Smith
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The role of perceived justice in service recovery on banking customers’satisfaction and behavioral intentions: a case of South Africa
Alex Smith , Mercy Mpinganjira
Banks and Bank Systems
Volume 10, 2015 Issue #2 pp. 35-43
Views: 689
Downloads: 696
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Business, Management and Accounting
Economics, Econometrics and Finance
Banks and Bank Systems
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Mercy Mpinganjira
2 Articles
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