Arjuna Wiwaha
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Financial literacy, technological progress, financial attitudes and investment decisions of Gen Z Indonesian investors
Kiandra Putri Susanto , Wenny Candra Mandagie
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Endri Endri
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Arjuna Wiwaha
doi: http://dx.doi.org/10.21511/imfi.22(1).2025.03
Investment Management and Financial Innovations Volume 22, 2025 Issue #1 pp. 25-34
Views: 2676 Downloads: 1376 TO CITE АНОТАЦІЯRapid technological advances have made financial markets more accessible and encouraged individual investors to engage in investment decision-making actively. Generation Z, or Gen Z, characterized by higher levels of digital literacy, a high sense of curiosity, and acceptance of innovation, tends to make investment decisions quickly. This study aimed to analyze the effect of technological progress, financial literacy, and financial attitudes on investors’ investment decisions. There are 125 Gen Z investors in Jakarta, Indonesia, selected as research samples using the non-probability sampling method. The survey method was employed to collect data, and the study instrument was a questionnaire. For data analysis, Partial Least Squares version 4.0 was used. The study’s findings revealed that financial literacy and financial attitude positively influence Gen Z investment decisions. Technological progress does not affect Gen Z in determining investment in the financial market. Financial literacy and financial attitude are more dominant for Gen Z investors than technological progress in determining investment allocation. This finding implies that Gen Z must improve their understanding of correct financial literacy and financial attitudes that align with individual investors’ character. Further investigation needs to reveal the insignificance of technological progress in determining investment decisions. Technological progress and financial literacy likely have the same factor characteristics related to three dimensions: knowledge, skills, and attitudes. The attitude of Gen Z investors towards the progress of financial technology by investors is preceded by good financial literacy. Therefore, it is necessary to test the relationship between variables, both mediation and moderation, in investment decisions.
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From service and facility quality to loyalty in urban tourism: Mediating role of visitor satisfaction in Jakarta’s public parks
Tourism and Travelling Volume 5, 2025-2026 Issue #1 pp. 1-13
Views: 34 Downloads: 4 TO CITE АНОТАЦІЯType of the article: Research Article
Urban public parks are increasingly recognized as important components of sustainable and green urban tourism systems, contributing to destination attractiveness, environmental quality, and visitor well-being. However, limited research explains how the quality of park facilities and services influences visitor behavior within urban tourism markets in emerging megacities. Grounded in the quality–satisfaction–loyalty framework, this study examines the effects of facility quality and service quality on visitor satisfaction and visitor loyalty across Jakarta’s public parks. Using 307 valid responses analyzed via partial least squares structural equation modeling (PLS-SEM), the findings reveal that both quality dimensions significantly enhance visitor satisfaction, which, in turn, strongly drives loyalty. Visitor satisfaction mediates the relationship between quality dimensions and visitor loyalty, with full mediation observed for facility quality and partial mediation for service quality, underscoring its central role in shaping repeat visitation and positive word-of-mouth in urban green tourism contexts. The study contributes to the literature on tourism marketing and sustainable destination management and offers practical implications for tourism authorities and park managers seeking to strengthen satisfaction-driven loyalty in urban tourism markets.
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