Articles tagged with: retention strategies

An analysis of service quality and complaint handling in the Jordanian healthcare sector: Implications for TQM and customer retention

Khaled M. Aboalganam, Amro Alzghoul, Hasan Alhanatleh
Innovative Marketing Volume 20 2024, Issue #1

Customer loyalty and administrative management of e-commerce in the telecommunications sector in Latin America

Leticia Briggith Gomez-Pino, Karla Stefanny Huertas-Vilca, Omar Fabricio Maguiña-Rivero, Franklin Cordova-Buiza
Problems and Perspectives in Management Volume 21 2023, Issue #3