The Effects of Failure Recovery Strategies on Customer Behaviours Via Complainants' Perceptions of Justice Dimensions in Banks

Published October 3, 2007
Author(s)
Ekrem Cengiz , Bünyamin Er , Ahmet Kurtaran
Article Info
Volume 2 2007, Issue #3
TO CITE

881 Views
542 Downloads

References
0
Tables
0
Figures
0

< Prev

Download Preview

Close

Banks and Bank Systems

Banks and Bank Systems

COOKIES
The cookie settings on this website are set to 'allow all cookies' to give you the best experience.

If you continue without changing these settings, you consent to this Read more

Accept