Zhuldyz Davletbayeva

Political crises, socio-economic issues, and industrial shocks in Kazakhstan highlight the need for prompt and proficient government responses to mitigate their consequences. Public managers must possess the capability to assume responsibility and communicate effectively. This study aims to analyze the level of communication competencies among civil servants in Kazakhstan to assess their status and propose approaches for enhancement. The study utilized a mixed-method approach, combining quantitative survey and qualitative interviews. The quantitative phase involved the distribution of structured questionnaires to civil servants across diverse departments (n = 4,790), aiming to evaluate existing communication competencies, identify strengths and weaknesses, and comprehend prevailing communication issues. The qualitative component included in-depth interviews with selected participants to better understand their experiences and views on communication in the public service sector (n = 27 experts). Research findings define the existing problems and barriers that hinder the development of the communicative competencies of civil servants. Most respondents (25%) believe that problems stem from a lack of understanding of information and citizens’ reluctance or inability to interact with government agencies, while 16% attribute issues to civil servants’ behavioral barriers. Smaller percentages point to language barriers (11%), emotional barriers (9%), cultural barriers (6%), and gender barriers (3%) as contributing factors. Additionally, the study revealed a lack of systematic training and support for developing effective communication skills among government employees. The study suggests several approaches to improve communication competencies, such as targeted training programs, cross-departmental collaboration, and organizational culture promotion.

Acknowledgment
The study was carried out within the framework of grant funding from the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan (IRN AP14872210).

Type of the article: Research Article

Abstract
The relationship between corruption and investment has attracted growing scholarly attention amid global concerns over governance quality, institutional efficiency, and capital mobility. This paper aims to systematize and critically assess how the relationship between corruption and investment has been explored in academic literature from 2015 to 2024, without limiting either concept to specific forms or levels. A bibliometric analysis was conducted based on 1,535 journal articles indexed in the Scopus database. The study identifies publication trends, dominant keywords, and seven thematic clusters, which reflect major research areas such as institutional quality, foreign direct investment, sustainable development, public policy, and social outcomes. A focused subset of 184 articles, containing both corruption- and investment-related terms in their titles, served as the basis for thematic classification. Three main research approaches are identified: (1) investment-type studies, which overwhelmingly focus on foreign direct investment (FDI), while domestic and informal investments are rarely addressed; (2) causal-explanatory models, which emphasize economic and institutional determinants but largely omit cultural and behavioral variables; and (3) case-based empirical analyses, which are often concentrated on single-country contexts. China is the most frequently studied country, whereas Central Asia, the Middle East, the CIS region, Western Europe, and the Commonwealth are all significantly underrepresented. The findings reveal thematic fragmentation, conceptual bias toward FDI, and persistent geographical imbalance. The study provides a foundation for future research and supports the development of more diversified, context-sensitive approaches to understanding the corruption-investment nexus.