The mediating role of organizational climate for human resources management strategies and competitive advantage in Jordanian commercial banks

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This study aims to examine the impact of human resource management strategies on gaining a competitive advantage in Jordanian commercial banks. Human resource strategies can help organizations achieve their goals by attracting and retaining skilled workers who contribute to the organization’s competitive advantage. A competitive environment requires effective human resource strategies. Thus, the study utilizes a descriptive analysis approach to analyze the data and test the hypotheses through SPSS and PLS-SEM-4. The study population comprises 13 banks, and the sample includes all employees of human resources departments. A total of 411 respondents joined a comprehensive survey, and 405 questionnaires were deemed valid. The findings reveal that human resource management strategies have a positive impact on competitive advantage (p = 0.000) and organizational climate (p = 0.000); organizational climate positively affects competitive advantage (p < 0.001). Furthermore, the study shows an indirect relationship between human resource management strategies and competitive advantage through organizational climate (p < 0.001).

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    • Figure 1. Measurement model
    • Figure 2. Structural model
    • Figure 3. Indirect effect relationship
    • Table 1. Convergent validity analysis (path coefficient loading, AVE, and CR)
    • Table 2. Discriminant validity results
    • Table 3. Hypotheses summary
    • Table 4. Mediation effects
    • Table 5. Summary of hypothesis results
    • Conceptualization
      Zaid Megdad
    • Data curation
      Zaid Megdad
    • Formal Analysis
      Zaid Megdad, Dilber Caglar Onbasioglu
    • Funding acquisition
      Zaid Megdad
    • Investigation
      Zaid Megdad
    • Methodology
      Zaid Megdad, Dilber Caglar Onbasioglu
    • Project administration
      Zaid Megdad
    • Resources
      Zaid Megdad
    • Software
      Zaid Megdad
    • Visualization
      Zaid Megdad, Dilber Caglar Onbasioglu
    • Writing – original draft
      Zaid Megdad
    • Supervision
      Dilber Caglar Onbasioglu
    • Validation
      Dilber Caglar Onbasioglu
    • Writing – review & editing
      Dilber Caglar Onbasioglu