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Chun-Ting Liu

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  • The moderating effects of switching costs and inertia on the customer satisfaction-retention link: auto liability insurance service in Taiwan

    Li-Hua Lai , Chun-Ting Liu , Jinn-Tyan Lin
    Insurance Markets and Companies Volume 2, 2011         Issue #1
    Views: 457 Downloads: 537 TO CITE
Insurance Markets and Companies
Business, Management and Accounting Economics, Econometrics and Finance

Insurance Markets and Companies

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Li-Hua Lai
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Jinn-Tyan Lin
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