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Takuro Yoda

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  • Effect of Unfairness on Customer Satisfaction: New Insights into Customer Retention

    Takuro Yoda , Toshikazu Kumakura
    Innovative Marketing Volume 3, 2007         Issue #1
    Views: 545 Downloads: 260 TO CITE
Innovative Marketing
Business, Management and Accounting Decision Sciences

Innovative Marketing

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Toshikazu Kumakura
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