Articles tagged with: satisfaction

Psychological determinants of customer loyalty: The interplay of satisfaction, trust, and financial security in Ukrainian banks

Yurii Kiiko
Innovative Marketing Volume 22 2026, Issue #1

Employee perfectionism and its impact on mental health and well-being: Evidence from Hungary

Erika Varga, Hanna Torok, Arnold Toth, Tímea Juhász
Problems and Perspectives in Management Volume 24 2026, Issue #1

Do lean practices and business process reengineering improve transparency, responsiveness, and citizen satisfaction? Evidence from Cairo and Giza local government units in Egypt

Adel Ghonim
Problems and Perspectives in Management Volume 24 2026, Issue #1

Role of convenience and trust in shaping online repurchase intention: The mediating effect of satisfaction among Generation Z

Nguyen Thi Thanh Van, Nguyen Thi Thanh Thuy
Innovative Marketing Volume 22 2026, Issue #1

Gender impact on customer satisfaction and loyalty in Vietnam’s FinTech-enabled banking services

Huyen Thi Nguyen, Minh Huong To, Thu Thi Nguyen
Banks and Bank Systems Volume 20 2025, Issue #4

The interplay of self-efficacy and workplace support in reducing turnover intention: Evidence from Indonesia’s logistics sector

Rohmawan Adi Pratama, Hunik Sri Runing Sawitri, Purwati Purwati
Problems and Perspectives in Management Volume 23 2025, Issue #3

How to create patients revisit intention? A study on private hospitals in Indonesia

Tantri Yanuar Rahmat Syah, Edi Suyitno
Innovative Marketing Volume 21 2025, Issue #1

The influence of utilitarian value, hedonic value, and online review on consumers’ satisfaction, trust, and repurchasing intention in e-commerce platforms

Dam Tri Cuong
Innovative Marketing Volume 21 2025, Issue #2

Influence of leadership on job satisfaction in Vietnamese SMES: Role of psychological empowerment and organizational culture

Phu Nguyen An, Tien Nguyen Van, Le Kieu Oanh Dao
Problems and Perspectives in Management Volume 23 2025, Issue #2
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