Role of learning organizations in business excellence in information technology companies

  • 340 Views
  • 80 Downloads

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License

Learning-oriented organizations, which give precedence to acquiring, sharing, and applying knowledge, assume a pivotal role in assisting enterprises in managing it through this ever-changing landscape. This study investigates the link between learning organizations, business excellence, and organizational performance in India’s information technology (IT) sector. This study is a descriptive one and based on primary data collected from 384 employees working in IT companies in Bangalore. The findings revealed significant correlations between learning organization and business excellence (r = 0.922) and suggest that organizations with a strong learning culture tend to excel in business performance. Additionally, the study highlights variations in perceptions based on employees’ tenure, management level, annual revenue, and workforce size. The study revealed that learning organization significantly impacts the excellence of businesses (r2 = 0.851). The paper underscores the importance of fostering learning organizations in achieving business excellence and offers valuable insights for IT companies seeking to enhance their competitive edge. Further research in diverse contexts and industries is recommended to enhance the comprehension of the relationship between organizational learning and performance.

view full abstract hide full abstract
    • Table 1. Learning organization perceptions
    • Table 2. Business excellence perception
    • Table 3. Model summary
    • Table 4. ANOVA
    • Table 5. Coefficients
    • Table 6. Regression residuals
    • Conceptualization
      Sreeja Kochumadhavan
    • Data curation
      Sreeja Kochumadhavan
    • Formal Analysis
      Sreeja Kochumadhavan
    • Investigation
      Sreeja Kochumadhavan
    • Methodology
      Sreeja Kochumadhavan, Hemalatha Krishnamoorthy Gunasekaran
    • Resources
      Sreeja Kochumadhavan, Hemalatha Krishnamoorthy Gunasekaran
    • Software
      Sreeja Kochumadhavan
    • Visualization
      Sreeja Kochumadhavan
    • Writing – original draft
      Sreeja Kochumadhavan, Hemalatha Krishnamoorthy Gunasekaran
    • Funding acquisition
      Hemalatha Krishnamoorthy Gunasekaran
    • Project administration
      Hemalatha Krishnamoorthy Gunasekaran
    • Supervision
      Hemalatha Krishnamoorthy Gunasekaran
    • Validation
      Hemalatha Krishnamoorthy Gunasekaran
    • Writing – review & editing
      Hemalatha Krishnamoorthy Gunasekaran