Firdaus Alamsjah
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Enhancing partnership performance of medical clinics in Java, Indonesia: Perspective of women’s managerial roles
Sari Apriza
,
Engkos Achmad Kuncoro
,
Firdaus Alamsjah
,
Asnan Furinto
doi: http://dx.doi.org/10.21511/ppm.22(3).2024.48
Problems and Perspectives in Management Volume 22, 2024 Issue #3 pp. 628-642
Views: 1055 Downloads: 425 TO CITE АНОТАЦІЯThis study aims to determine the role of women with managerial positions in medical clinics and the ways in which they can enhance the performance of their partnerships to optimize business opportunities within the healthcare services sector of Indonesia. The study identified two key challenges: complex requirements from corporate partners and limited partnership capabilities of female employees. The study used entrepreneurial marketing theory as a framework to identify the key factors that can improve partnership performance by strengthening the capabilities of women in these roles. The study gathered data from 113 health clinics in Java, Indonesia, where female managers were responsible for marketing, partnerships, and director roles. The data were analyzed using structural equation modeling. The results reveal a positive impact of intrapreneurship and partnership capabilities on partnership performance. It is noteworthy that relationship quality exerts no influence on partnership performance. Furthermore, relationship quality does not function as a mediating variable for intrapreneurship capability or partnership capability on partnership performance. The healthcare services ecosystem attenuates the relationship between relationship quality and partnership performance. Additionally, the prevalence of medical clinics with female managers in the healthcare services ecosystem significantly affects partnership performance in the Java region, Indonesia.
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Practicing stakeholder partnership in Indonesia’s primary clinic sector: Managing networking capabilities, collaborative engagement, and the healthcare ecosystems
Sari Apriza
,
Engkos Achmad Kuncoro
,
Firdaus Alamsjah
,
Asnan Furinto
doi: http://dx.doi.org/10.21511/ppm.24(1).2026.07
Problems and Perspectives in Management Volume 24, 2026 Issue #1 pp. 83-98
Views: 21 Downloads: 1 TO CITE АНОТАЦІЯType of the article: Research Article
Abstract
This study investigates how networking capabilities shape collaborative engagement, healthcare ecosystem development, and stakeholder partnerships among local primary clinics in Indonesia, a sector facing persistent resource and connectivity constraints. Using a quantitative survey of 370 clinic managers across the archipelago, we applied partial least squares structural equation modelling (PLS-SEM) to test the hypothesized relationships. The findings reveal that networking capabilities significantly enhance collaborative engagement (β = 0.727, p < 0.001), strengthen the healthcare ecosystem (β = 0.677, p < 0.001), and improve stakeholder partnership effectiveness (β = 0.296, p < 0.001). Both collaborative engagement and healthcare ecosystem quality further contribute positively to partnership outcomes, with the model explaining 58.7% of the variance. The results conclude that primary clinics with stronger networking capabilities are more likely to integrate into broader healthcare ecosystems and build effective, trust-based stakeholder partnerships. In practical terms, this study highlights the importance of clinic managers investing in relationship-building, multisectoral collaboration, and knowledge-sharing platforms, while policymakers are encouraged to support these efforts through regulations and incentives that connect clinics to wider healthcare networks.
