Practicing stakeholder partnership in Indonesia’s primary clinic sector: Managing networking capabilities, collaborative engagement, and the healthcare ecosystems

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Type of the article: Research Article

Abstract
This study investigates how networking capabilities shape collaborative engagement, healthcare ecosystem development, and stakeholder partnerships among local primary clinics in Indonesia, a sector facing persistent resource and connectivity constraints. Using a quantitative survey of 370 clinic managers across the archipelago, we applied partial least squares structural equation modelling (PLS-SEM) to test the hypothesized relationships. The findings reveal that networking capabilities significantly enhance collaborative engagement (β = 0.727, p < 0.001), strengthen the healthcare ecosystem (β = 0.677, p < 0.001), and improve stakeholder partnership effectiveness (β = 0.296, p < 0.001). Both collaborative engagement and healthcare ecosystem quality further contribute positively to partnership outcomes, with the model explaining 58.7% of the variance. The results conclude that primary clinics with stronger networking capabilities are more likely to integrate into broader healthcare ecosystems and build effective, trust-based stakeholder partnerships. In practical terms, this study highlights the importance of clinic managers investing in relationship-building, multisectoral collaboration, and knowledge-sharing platforms, while policymakers are encouraged to support these efforts through regulations and incentives that connect clinics to wider healthcare networks.

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    • Figure 1. Study framework
    • Figure 2. PLS-SEM results
    • Table 1. CMB
    • Table 2. Outer loading validity value
    • Table 3. Respondent demographics
    • Table 4. Discriminant validity test based on HTMT
    • Table 5. Hypotheses results
    • Table 6. R² and F2
    • Table 7. Predictive power (CVPAT)
    • Table A1. Indicators of the variables
    • Investigation
      Sari Apriza
    • Methodology
      Sari Apriza, Engkos Achmad Kuncoro, Firdaus Alamsjah, Asnan Furinto
    • Project administration
      Sari Apriza
    • Resources
      Sari Apriza
    • Supervision
      Sari Apriza, Engkos Achmad Kuncoro, Firdaus Alamsjah, Asnan Furinto
    • Validation
      Sari Apriza
    • Visualization
      Sari Apriza
    • Writing – original draft
      Sari Apriza, Engkos Achmad Kuncoro, Firdaus Alamsjah, Asnan Furinto
    • Writing – review & editing
      Sari Apriza, Engkos Achmad Kuncoro, Firdaus Alamsjah, Asnan Furinto
    • Conceptualization
      Sari Apriza, Firdaus Alamsjah, Asnan Furinto
    • Data curation
      Sari Apriza
    • Formal Analysis
      Sari Apriza
    • Funding acquisition
      Sari Apriza