Muzaffar Abbas
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1 publications
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The impact of organizational culture on job performance: a study of Saudi Arabian public sector work culture
Problems and Perspectives in Management Volume 16, 2018 Issue #3 pp. 207-218
Views: 4332 Downloads: 1505 TO CITE АНОТАЦІЯThis research aims to assess direct and indirect influences of organizational culture on job performance, as well as to evaluate the impact of each sub-element of organizational culture on such performance. It is argued that employees performance derives, on the one hand, from a long-term perspective related to changes that organizations manage and implement during their process of growth. A second dimension of organizational culture can be given through organizational values, routines and distinctive aspects of culture that allow organizations to create solid competitive advantages. Since most studies in this field were held in Western work cultures, this paper will be devoted to the analysis of this relationship within an Arabic cultural environment and more specifically within a Saudi context. A quantitative study tool, based on a comprehensive research questionnaire, was used and the sample was selected from various government departments being operative in Alkharj. The findings indicate a positive relationship between organizational culture and job performance. Likewise, four organizational culture sub-elements, namely Managing Change, Achieving Goals, Coordinating Teamwork and Cultural Strength, were found affecting positively on job performance, but with varying and distinct intensity. Only Customer Orientation was found negatively associated with job performance.
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Enlightening organizational performance through the synergy of organizational culture and emotional intelligence
Problems and Perspectives in Management Volume 23, 2025 Issue #3 pp. 176-190
Views: 105 Downloads: 23 TO CITE АНОТАЦІЯType of article: Research Article
Abstract
The current study attempts to find out the impact of organizational culture and emotional intelligence on the performance of FMCG companies in Saudi Arabia. This research study investigated the leading FMCG companies like Alsafi, Sadafco, Roma Group, Almarai, Nestle Middle East, and Bazeem Trading Company in Saudi Arabia. Data have been collected in 2023 through an adapted questionnaire and interviews from 204 front-line managers working in FMCG companies, and items of scale provide their insights about organizational culture and emotional intelligence and its impact on their performance. The survey questionnaire overall included twenty-four items that covered all the variables of organizational culture, emotional intelligence and organizational performance. Data were analyzed through SPSS, and the findings showcase that a unit change in the dimensions of organizational culture like learning, team orientation, and strategic direction have increased the organizational performance by 35%, 87%, and 26%, respectively, while the dimension of creating change did not affect it significantly. Unit variation in the dimensions of emotional intelligence, such as self-awareness, social skills, and empathy enhance the organizational performance by 20%, 31%, and 32%, respectively, while emotional management did not affect it significantly. These findings have indicated that the FMCG companies in Saudi Arabia need to revise their training and development programs on culture and emotional intelligence and try to improve the working capacity of their human resources.