Background of insurance service and strategy for particular customer circles

  • Author(s)
    ORCID Researcher ID ,
    Affiliation: Head of branch in “JSCB Concord Bank”, Ukraine
    German Stoianov
    Affiliation: Associate, University of Customs and Finance, Ukraine
    Anton Grytsenko
  • DOI
  • Article Info
    Volume 1 2017, Issue #1, pp. 30-35
  • Cited by
    1 articles

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The article is dedicated to the development of services and conditions of cooperation directed to insurance in the premium circle of clients under globalization. The circle of premium customers in addition to their requirements was described. Extended types of insurance are disposed in the article in order to develop the relationship between customer and insurer for most efficient partnership. The main reasons which caused the low level of insurance market development in Ukraine were proposed both with theoretical variety of their decisions. Proposals about methodical necessity of separating life and non-life insurance companies in the domestic market are disposed due to recommendations of the strategical development of insurance company. Methodological approach to the customer attraction procedure is represented for insurance sales management improvement.

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    • Fig. 1. Extended types of insurance for particular customers’ circle
    • Fig. 2. Customer attraction layout procedure