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  • Multidimensionality of visual social media marketing and its impact on customer purchase intention on the real estate market

Multidimensionality of visual social media marketing and its impact on customer purchase intention on the real estate market

  • Received December 9, 2022;
    Accepted February 13, 2023;
    Published March 1, 2023
  • Author(s)
    Link to ORCID Index: https://orcid.org/0000-0002-5883-5620
    Jassim Ahmad Al-Gasawneh
    ORCID ,
    Link to ORCID Index: https://orcid.org/0000-0002-7316-6656
    Khalid N. AlZubi
    ORCID , Mohammad Hasan ,
    Link to ORCID Index: https://orcid.org/0000-0002-9928-1708
    Abdul Hafaz Ngah
    ORCID ,
    Link to ORCID Index: https://orcid.org/0000-0002-5410-7925
    Alaeddin Mohammad Khalaf Ahmad
    ORCID
  • DOI
    http://dx.doi.org/10.21511/im.19(1).2023.09
  • Article Info
    Volume 19 2023, Issue #1, pp. 101-112
  • TO CITE АНОТАЦІЯ
  • Cited by
    5 articles
    Journal title: Scientific Annals of Economics and Business
    Article title: Insights and Influencers: A Decade of Social Media Marketing Research Revealed Through Bibliometrics
    DOI: 10.47743/saeb-2024-0023
    Volume: 71 / Issue: 4 / First page: 497 / Year: 2024
    Contributors: Ahmad Khraiwish, Ahmad H. Alsharif
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This work is licensed under a Creative Commons Attribution 4.0 International License

The modern real estate industry, including real estate market in Jordan, is highly competitive and challenging. This descriptive study aims to examine the effect of visual social media marketing (VSMM) on customer purchase intentions of Jordanian real estate companies. The paper used electronic word-of-mouth (e-WOM) as a mediator and reliability as a moderator of the relationship between e-WOM and customers’ purchase intention. A conceptual model comprised VSMM dimensions (informative content, entertainment content, and remunerative content), which affect the purchase intention of customers, mediated by thee WOM construct. The construct of reliability moderated the link between e-WOM and purchase intention. Questionnaires were distributed through Google Forms to respondents selected by convenience sampling; as a result, 250 responses were received. PLS-SEM was used to analyze the data and test the hypotheses. The results confirmed a significant impact of VSMM and e-WOM on purchase intentions. In addition, the study found that e-WOM mediates the relationship between VSMM and purchase intention, and reliability moderates the link between e-WOM and purchase intention. The results can help Jordanian real estate companies employ VSMM to increase their customers’ purchase intentions.

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  • PAPER PROFILE
  • AUTHORS CONTRIBUTIONS
  • FIGURES
  • TABLES
  • REFERENCES
  • Keywords
    conceptual model, electronic word-of-mouth, Jordan, marketing, mediator, purchase intentions, real estate, reliability
  • JEL Classification (Paper profile tab)
    M31, M15, O35
  • References
    85
  • Tables
    2
  • Figures
    1
    • Figure 1. Research framework
    • Table 1 .Discriminant validity
    • Table 2. Hypotheses testing
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    • Conceptualization
      Jassim Ahmad Al-Gasawneh, Mohammad Hasan, Abdul Hafaz Ngah, Alaeddin Mohammad Khalaf Ahmad
    • Data curation
      Jassim Ahmad Al-Gasawneh, Mohammad Hasan, Alaeddin Mohammad Khalaf Ahmad
    • Formal Analysis
      Jassim Ahmad Al-Gasawneh, Khalid N. AlZubi, Mohammad Hasan, Alaeddin Mohammad Khalaf Ahmad
    • Investigation
      Jassim Ahmad Al-Gasawneh, Khalid N. AlZubi, Alaeddin Mohammad Khalaf Ahmad
    • Methodology
      Jassim Ahmad Al-Gasawneh, Abdul Hafaz Ngah, Alaeddin Mohammad Khalaf Ahmad
    • Software
      Jassim Ahmad Al-Gasawneh, Mohammad Hasan, Abdul Hafaz Ngah
    • Supervision
      Jassim Ahmad Al-Gasawneh, Khalid N. AlZubi, Mohammad Hasan
    • Funding acquisition
      Khalid N. AlZubi, Mohammad Hasan, Abdul Hafaz Ngah, Alaeddin Mohammad Khalaf Ahmad
    • Project administration
      Khalid N. AlZubi, Abdul Hafaz Ngah, Alaeddin Mohammad Khalaf Ahmad
    • Resources
      Khalid N. AlZubi, Abdul Hafaz Ngah
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