1727-70511810-5467
Business Perspectives
  • Login

Editorial office contact form

Please complete all required fields!

Please specify your request here

Should not be empty
Should not be empty
Should not be empty
Should not be empty

Your request has been successfully sent.

Your Cart

Price Total
€0.00

(₴0)

Proceed to Checkout
Your cart is empty
Cart 0 Items
Submit Manuscript
  • About Us
  • Journals
  • Publishing policies
  • Editorial Policies
  • Books
  • JIC index
FOLLOW US
  • Home
  • Journals
  • Problems and Perspectives in Management
  • Issue #4
  • Information technology integration for accelerated knowledge sharing practices: challenges and prospects for small and medium enterprises

Information technology integration for accelerated knowledge sharing practices: challenges and prospects for small and medium enterprises

  • Received June 26, 2018;
    Accepted March 25, 2019;
    Published November 26, 2019
  • Author(s)
    Link to ORCID Index: https://orcid.org/0000-0002-8608-8378
    Patrick Ajibade
    ORCID Researcher ID ,
    Link to ORCID Index: https://orcid.org/0000-0002-3424-7971
    Ezra M. Ondari-Okemwa
    ORCID , Mamadi M. Matlhako
  • DOI
    http://dx.doi.org/10.21511/ppm.17(4).2019.11
  • Article Info
    Volume 17 2019, Issue #4, pp. 131-140
  • TO CITE АНОТАЦІЯ
  • Cited by
    6 articles
    Journal title: Annals of Operations Research
    Article title: Proposing an integrative data-analytics framework for micro, small and medium enterprises: a systematic review substantiated by evidence from two case studies
    DOI: 10.1007/s10479-023-05186-9
    Volume: / Issue: / First page: / Year: 2023
    Contributors: Shikha Bhardwaj, Abhishek Behl, Vijay Pereira
    Journal title: Problems and Perspectives in Management
    Article title: The impact of COVID-19 pandemic on performance of small enterprises that are e-commerce adopters and non-adopters
    DOI: 10.21511/ppm.19(3).2021.38
    Volume: 19 / Issue: 3 / First page: 467 / Year: 2021
    Contributors: Dirga Lestari, Saida Zainurossalamia ZA, Siti Maria, Wirasmi Wardhani, Rizky Yudaruddin
    Journal title: WSEAS TRANSACTIONS ON ENVIRONMENT AND DEVELOPMENT
    Article title: The Benefits of e-Commerce before and during the Covid-19 Pandemic for Small Enterprises in Indonesia
    DOI: 10.37394/232015.2022.18.8
    Volume: 18 / Issue: / First page: 69 / Year: 2022
    Contributors: Sukisno Selamet Riadi, Ariesta Heksarini, Dirga Lestari, Siti Maria, Saida Zainurossalamia, Rizky Yudaruddin
    Journal title: Information Resources Management Journal
    Article title: Data Analytics in Small and Medium Enterprises (SME)
    DOI: 10.4018/IRMJ.291691
    Volume: 35 / Issue: 2 / First page: 1 / Year: 2022
    Contributors: Shikha Bhardwaj
    Journal title: Library Hi Tech News
    Article title: The importance of data mining, user information behaviour and interaction audit for information literacy
    DOI: 10.1108/LHTN-09-2022-0109
    Volume: / Issue: / First page: / Year: 2022
    Contributors: Patrick Ajibade, Ndakasharwa Muchaonyerwa
    Journal title: Problems and Perspectives in Management
    Article title: Promoting SMEs effectiveness through innovative communication strategies and business-IT alignment
    DOI: 10.21511/ppm.18(3).2020.20
    Volume: 18 / Issue: 3 / First page: 233 / Year: 2020
    Contributors: Patrick Ajibade, Stephen M. Mutula
  • 819 Views
  • 105 Downloads

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License

This paper argues that business enterprises in this competitive global market cannot compete and remain sustainable without effective knowledge sharing to improve business intelligence processes. The central argument hinges on the deployment and use of information technology (IT) as strategic tools to promote business decision making through quick business data analysis and dissemination of business ideas across business units and locations. The study reiterated the critical role IT plays in facilitating a culture of organizational learning and knowledge sharing practices. The study utilized surveys and questionnaires that were distributed to 230 small and medium enterprises (SMEs), and both descriptive and inferential statistics were used to present the results. Findings showed that firms are still using one-on-one meeting to share knowledge, while knowledge sharing activities are controlled through a rigid and inflexible process at the top management level, thereby hindering knowledge flow that is crucial for real-time decision making. The advances in IT have not been used advantageously to improve knowledge sharing and to advance business management. The paper concludes that without strong positive correlation between IT infrastructure integration, and communication strategies and knowledge sharing, the SMEs may not be able to compete in a highly competitive knowledge economy. Consequently, they may lose leverage to another competitor with more robust and mature IT infrastructure alignment for sharing business analytics and intelligence efficiently. A technologically driven, open, and informal approach to knowledge sharing for productive and innovative engagement is recommended. Furthermore, the use of IT that can promote agile and real-time knowledge sharing is recommended.

view full abstract hide full abstract
  • PAPER PROFILE
  • AUTHORS CONTRIBUTIONS
  • FIGURES
  • TABLES
  • REFERENCES
  • Keywords
    business information systems, business intelligence information, information technology, KM, knowledge sharing, SMEs
  • JEL Classification (Paper profile tab)
    D80, D83
  • References
    21
  • Tables
    1
  • Figures
    2
    • Figure 1. IT alignment lifecycle
    • Figure 2. Communication channels for facilitating the introduction of innovative products
    • Table 1. The levels of SME’s IT integration to promote knowledge sharing practices
    • Ajibade, P. (2016). The role of knowledge management in improving small, micro and medium enterprises productivity: A case of Nkonkobe Municipality, South Africa. Routledge Journal of Social Sciences, 47(3), 229-238.
    • Ajibade, P. (2018). Levels of Utilization and Alignment of Business Information Technology in Small and Medium-sized Enterprises in Nigeria and South Africa (Ph.D. Thesis). University of Fort Hare.
    • Bilgihan, A., Barreda, A., Okumus, F., & Nusair, K. (2016). Consumer perception of knowledge-sharing in travel-related online social networks. Tourism Management, 52, 287-296.
    • Chan, Y. E., & Reich, B. H. (2007). IT alignment: what have we learned? Journal of Information Technology, 22(4), 297-315.
    • Coertze, J., & Von Solms, R. (2014). The Board and CIO: The IT Alignment Challenge. Paper presented at the System Sciences (HICSS), 4426-4435, 47th Hawaii International Conference on. IEEE.
    • Coltman, T., Tallon, P., Sharma, R., & Queiroz, M. (2015). Strategic IT alignment: twenty-five years on. Journal of Information Technology, 30(2), 91-100.
    • De Haes, S., & Van Grembergen, W. (2009). An exploratory study into IT governance implementations and its impact on business/IT alignment. Information Systems Management, 26(2), 123-137.
    • De Haes, S., & Van Grembergen, W. (2015). Business/IT Alignment Enterprise Governance of Information Technology (pp. 45-70). Springer, Cham.
    • Ellison, N. B., Gibbs, J. L., & Weber, M. S. (2015). The use of enterprise social network sites for knowledge sharing in distributed organizations: The role of organizational affordances. American Behavioral Scientist, 59(1), 103-123.
    • Fagerström, L., & Gustavsson, A. (2014). Knowledge sharing: A case-study about how institutional environments in different countries can affect small and medium-sized companies (Bachelor Thesis). Linnaeus University, Sweden.
    • Gallego, M. D., Bueno, S., & Noyes, J. (2016). Second Life adoption in education: A motivational model based on Uses and Gratifications theory. Computers & Education, 100, 81-93.
    • Kang’ethe, S. M., & Ajibade, P. (2016). Validating the fact that effective information packaging and dissemination is a strong tool to mitigate the effects of HIV/AIDS in selected African countries. Journal of Human Ecology, 55(3), 221-226.
    • Kucharska, W., & Kowalczyk, R. (2016, October). Trust, Collaborative Culture and Tacit Knowledge Sharing in Project Management: A Relationship Model. In International Conference on Intellectual Capital and Knowledge Management and Organizational Learning (159 p.). Academic Conferences International Limited.
    • Luftman, J., Lyytinen, K., & Zvi, T. (2015). Enhancing the measurement of information technology (IT) business alignment and its influence on company performance. Journal of Information Technology, 32(1), 26-46.
    • Maes, R., Rijsenbrij, D., Truijens, O., & Goedvolk, H. (2000). Redefining business-IT alignment through a unified framework (Universiteit Van Amsterdam/Cap Gemini White Paper). Department of Information Management.
    • Majchrzak, A., Rice, R. E., King, N., Malhotra, A., & Ba, S. (2000). Computer-Mediated Inter-Organizational Knowledge-Sharing: Insights from a Virtual Team Innovating Using a Collaborative Tool. Information Resources Management Journal (IRMJ), 13(1), 44-53.
    • Mao, H., Liu, S., Zhang, J., & Deng, Z. (2016). Information technology resource, knowledge management capability, and competitive advantage: the moderating role of resource commitment. International Journal of Information Management, 36(6), 1062-1074.
    • Park, J. G., & Lee, J. (2014). Knowledge sharing in information systems development projects: Explicating the role of dependence and trust. International Journal of Project Management, 32(1), 153-165.
    • Peng, J., Zhang, G., & Dubinsky, A. J. (2016). Knowledge Sharing, Social Relationships, and Contextual Performance: The Moderating Influence of Information Technology Competence. In Business Intelligence: Concepts, Methodologies, Tools, and Applications (pp. 1491-1506). IGI Global.
    • Wagner, D., Vollmar, G., & Wagner, H. T. (2014). The impact of information technology on knowledge creation: An affordance approach to social media. Journal of Enterprise Information Management, 27(1), 31-44.
    • Zahedi, M., Shahin, M., & Babar, M. A. (2016). A systematic review of knowledge sharing challenges and practices in global software development. International Journal of Information Management, 36(6), 995-1019.
Related Articles
  • Knowledge management technology: human-computer interaction & cultural perspective on pattern of retrieval, organization, use, and sharing of information and knowledge

    Tereza Raquel Merlo doi: http://dx.doi.org/10.21511/kpm.01(1).2017.05
    Knowledge and Performance Management Volume 1, 2017         Issue #1         pp. 46-54 Views: 3304 Downloads: 782 TO CITE

    Knowledge Management (KM) implementation is as much a challenge as it is a great opportunity for businesses worldwide in several sectors. The controversy over its worthwhile application persists among practitioners and scholars, with claims having arisen that business opportunities and performance are enhanced through KM adoption. Conversely, challenges regarding effective implementation of KM concerning individuals’ behaviors, beliefs, and practices prompt significant questioning regarding its complex basis: individual-technology-process-production. The purpose of this work is to shed light on some perspectives for the effective adoption of knowledge management technology, the consolidation of a favorable and aligned organizational culture, and patterns of use and retrieval of information in organizations. This study brings into focus the concept of knowledge management and technology, and culture in the organization through a systematic literature review and based on the researcher’s hypothesis and observations that successful KM implementation results from a clear understanding of its multidisciplinary, complex, and multifaceted process, which requires a methodical and strategic business practice concerning the application of technological tools, the establishment of a learning culture through shared vision of business’ and individuals’ needs, and consequential enhancement of processes and solutions. It concludes that investment in KM practice and the consolidation of a learning culture are correlated, reflecting a type of leadership that is favorable to the flow of information, generation, and sharing of knowledge (the intellectual capital) and optimization of decision making and business performance.

  • An assessment of informal SMEs’ potential in an African economy – theoretical and conceptual framework

    Herrison Matsongoni , Emmanuel Mutambara doi: http://dx.doi.org/10.21511/pmf.07(2).2018.01
    Public and Municipal Finance Volume 7, 2018         Issue #2         pp. 1-13 Views: 2700 Downloads: 286 TO CITE АНОТАЦІЯ

    Informal Small and Medium Enterprises (SMEs) play a key role in their respective economies over the world particularly in the African continent. This paper reviews various theories on SMEs towards understanding the potential of the informal sector in the context of African countries. The paper uses a theoretical approach for the purpose of assessing the challenges that have affected the development of the informal SMEs sector over the years in both the developing and developed world. Economically developing countries in Africa pose unique challenges to informal SMEs development compared to the developed countries. The paper reviews the theories that define the rise to informality in Africa by identifying the key determinants for the emergence of informal SMEs. A conceptual framework for assessing informal SME’s potential for Africa is developed. The conceptual framework is based on the Fishbone diagram developed by Kaoru Ishikawa (1986). This paper discusses the intricacies of the applicability of the proposed conceptual framework to assess the potential of the informal SMEs in Africa and the way forward for the formalization debate.

  • Challenges of small and medium enterprises during the COVID-19 pandemic: Case of Georgia

    Amiran MaglakelidzeORCID , Gulnaz ErkomaishviliORCID doi: http://dx.doi.org/10.21511/ppm.19(4).2021.02
    Problems and Perspectives in Management Volume 19, 2021         Issue #4         pp. 20-28 Views: 2409 Downloads: 984 TO CITE АНОТАЦІЯ

    The COVID-19 pandemic has had a significant impact on small and medium enterprises (SMEs). The purpose of this study is to assess the impact of the COVID-19 pandemic on SMEs in Georgia, identify the challenges of SMEs in pandemic conditions, and analyze government economic policy measures. For this purpose, 102 small and medium entrepreneurs from different regions of Georgia were interviewed. The survey was conducted by sending a questionnaire through digital channels. The results were processed using data analysis, quantitative and qualitative research methods, and presented graphically. As a result, key challenges and development directions that are typical for SMEs operations in Georgia during the pandemic were identified. For 60.8% of surveyed SME owners, lockdown is the main challenge. Sales volume of 45.1% of SMEs decreased. In addition, 39.3% of the surveyed SME owners increased the innovative capabilities of a company and 37.2% increased the sales volume of a company through digital channels. The main challenge of the pandemic, lockdown, gave impetus to a change in entrepreneurial behavior. In a pandemic, entrepreneurial activity has become more favorable through digital channels. During the pandemic, there is a need to continue the government’s program of tax incentives and subsidies for SMEs. In addition, the government should promote education in the fields of entrepreneurship, innovation, and technology.

< Prev Next >
Download Preview
Close
Problems and Perspectives in Management
Problems and Perspectives in Management
  • Issue #4
  • Journal Homepage
  • Indexed/Abstracted
  • Aims and Scope
  • Editorial Board
  • Editorial Policies and Publication Ethics
  • Submission Guidelines for Authors
  • Copyright and Permissions
  • Acceptance rate
  • Self-Archiving Policy
  • Article processing charge
 

COOKIES
The cookie settings on this website are set to 'allow all cookies' to give you the best experience.

If you continue without changing these settings, you consent to this Read more

Accept
newsletter
We accept payment with:
  • visa
  • mastercard
  • ISNI: 0000 0004 6439 8257
  • Copyright © 2023 LLC “CPC “Business Perspectives”,
    except Open Access articles

Developed by MindK. Designed by Crisp.

  • About Us
    • Company
    • News
    • Cooperation and partners
    • Advertising
    • Manuscript Administration System
  • Users support
    • Your profile
    • External services instructions
    • Site navigation
Contact us
  • Hryhorii Skovoroda lane, 10 Sumy, 40022 , Ukraine
  • +380-542-221707
  • +38-063-2891070
  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions
Tweets by LLC “Business Perspectives”