Corporate social responsibility practices of business firms in Dubai during the COVID-19 pandemic

  • Received September 6, 2020;
    Accepted February 19, 2021;
    Published March 3, 2021
  • Author(s)
  • DOI
    http://dx.doi.org/10.21511/ppm.19(1).2021.20
  • Article Info
    Volume 19 2021, Issue #1, pp. 231-243
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This work is licensed under a Creative Commons Attribution 4.0 International License

During the first quarter of 2020, COVID-19 spread worldwide, claiming lives of thousands of people every day. This marked the beginning of all emergency and business continuity plans around the world. This study attempts to study people’s awareness of CSR practices among business firms in Dubai and investigate people’s evaluation of these CSR practices during the COVID-19 pandemic. The study employs a quantitative research method and mainly uses questionnaires for data collection. 199 respondents are selected from different business firms in Dubai. Expert interviews are also conducted for triangulation purposes. It involves the Dubai community with various backgrounds and status. This study shows that a large scheme of the Dubai community has a decent level of expertise in sustainability and corporate social responsibility. It also shows that firms that have implemented CSR before the crisis will mostly be better suited to play a supportive role for government and society during the crisis.

Acknowledgment
Research grant provided by the Fundamental Research Grant Scheme [FRGS/1/2017/SS01/UUM/02/23] under Ministry of Higher Education, Malaysia, and University Utara Malaysia (SO Code: 13806) is gratefully acknowledged.

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    • Figure 1. Understanding of sustainability practices in the private sector
    • Figure 2. Firms eligible for full support during COVID-19
    • Figure 3. Firms the community can deal with during or after a crisis like COVID-19
    • Table 1. Demographic survey data segmentation
    • Conceptualization
      Abubaker Mousa Eltoum, Rusdi Omar, Rabiul Islam
    • Data curation
      Abubaker Mousa Eltoum, Aminurraasyid Yatiban, Rusdi Omar
    • Formal Analysis
      Abubaker Mousa Eltoum, Rabiul Islam
    • Investigation
      Abubaker Mousa Eltoum, Aminurraasyid Yatiban, Rusdi Omar
    • Writing – original draft
      Abubaker Mousa Eltoum, Rabiul Islam
    • Methodology
      Aminurraasyid Yatiban
    • Supervision
      Aminurraasyid Yatiban
    • Writing – review & editing
      Aminurraasyid Yatiban