Manager profile in organizations providing social services: Evidence from the Czech Republic

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A profile of manager represents characteristics of a person performing a managerial position, i.e., it includes qualities such as knowledge, skills, and competencies within a specific specialty that provides the ability to carry out managerial duties and responsibilities successfully. The reason for obtaining this information is to build a profile of managers in organizations providing social care, as this area has not been elaborated in detail in the Czech Republic.
This study aims to identify and describe the profiles of managers in organizations providing social services in the South Bohemian Region. The study was conducted using semi-structured interviews with 24 managers of selected organizations providing social services in the South Bohemian Region until the information obtained was sufficient. Data were processed using open, selective, and axial coding.
Managers were asked about their job descriptions, their skills and education, and the specifics of their duties and responsibilities within their organizations. The results show that manager profiles are influenced by the type of organization and the organization’s funding. The results of the study showed that specific managerial duties and responsibilities are based on the type of social service provided. These duties and responsibilities are also based on the clients of services and the frequency of services provided.

Acknowledgment
This study was financially supported by the project “Selected aspects of social work management”, registration number GAJU 052/2019/S (Grant Agency of the University of South Bohemia in České Budějovice).

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    • Figure 1. Job description of managers working for social services organizations in the South Bohemian Region
    • Figure 2. Skillset of social service managers in the South Bohemian Region
    • Figure 3. Specifics of duties and responsibilities for individual social services managers in the South Bohemian Region
    • Table 1. Research set for qualitative data analysis – Directors of organizations
    • Conceptualization
      David Mašát, Radka Prokešová, Jitka Vacková
    • Data curation
      David Mašát
    • Formal Analysis
      David Mašát, Radka Prokešová, Jitka Vacková
    • Investigation
      David Mašát
    • Methodology
      David Mašát, Radka Prokešová, Jitka Vacková
    • Resources
      David Mašát
    • Software
      David Mašát
    • Validation
      David Mašát, Radka Prokešová, Jitka Vacková
    • Visualization
      David Mašát
    • Writing – original draft
      David Mašát, Radka Prokešová, Jitka Vacková
    • Writing – review & editing
      David Mašát, Radka Prokešová, Jitka Vacková
    • Project administration
      Radka Prokešová, Jitka Vacková