Determinants of tax compliance of micro, small, and medium enterprises (MSMEs) in Pekanbaru, Indonesia
-
Received July 21, 2023;Accepted September 6, 2023;Published September 15, 2023
-
Author(s)Vince RatnawatiLink to ORCID Index: https://orcid.org/0000-0003-1630-4546
,
Rusli RusliLink to ORCID Index: https://orcid.org/0009-0001-2172-4652
,
Nita WahyuniLink to ORCID Index: https://orcid.org/0000-0002-3465-5932
-
DOIhttp://dx.doi.org/10.21511/ppm.21(3).2023.47
-
Article InfoVolume 21 2023, Issue #3, pp. 601-613
- TO CITE АНОТАЦІЯ
-
Cited by1 articlesJournal title: Problems and Perspectives in ManagementArticle title: Challenges and opportunities in the development of micro, small, and medium-sized enterprises (MSMEs) in Central and West AsiaDOI: 10.21511/ppm.22(2).2024.41Volume: 22 / Issue: 2 / First page: 527 / Year: 2024Contributors: Leyla Huseynova
- 1823 Views
-
1434 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Taxes are the most significant contributor to the Indonesian budget; therefore, increasing taxpayer compliance is crucial for achieving tax revenue realization. This study aims to investigate the role of tax incentives and motivational postures in increasing taxpayer compliance. The analysis was conducted in Pekanbaru, Riau, Indonesia, and the sample consisted of MSME taxpayers registered at the Pekanbaru Tax Service Office. Purposive sampling was utilized to collect data, and of the 384 returned questionnaires, 254 were used for statistical analysis. Multiple regression analysis was utilized to examine the impact of tax incentives on taxpayer compliance, and moderated regression analysis was applied to test the moderating role of motivational postures. The findings showed that the p-values of the first and second hypotheses were 0.00 and 0.001 (0.05, with a positive β value), and the third hypothesis had 0.001 (< 0.05, with a negative β value). This result indicates that the first, second, and third hypotheses are accepted, which means that the more taxpayers feel that tax incentives are beneficial, the greater their compliance with their tax responsibilities. Additionally, tax incentives significantly raise taxpayer compliance when they have a positive motivational posture and decrease it if they have a negative one. The implications of this study influence tax authorities to incentivize taxpayers to increase compliance. Knowledge of the taxpayer’s motivational postures will make it easier for tax authorities to manage taxpayer behavior to increase taxpayer compliance.
- Keywords
-
JEL Classification (Paper profile tab)H71, M48
-
References44
-
Tables7
-
Figures2
-
- Figure 1. Empirical model
- Figure 2. Scatter plot
-
- Table 1. Final sample data
- Table 2. Indication of motivational postures
- Table 3. Validity and reliability
- Table 4. Descriptive statistics
- Table 5. Normality test result
- Table 6. Tolerance and VIF value
- Table 7. Hypothesis testing result
-
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
- Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. New York: Prentice-Hall.
- Alm, J. (2019). What motivates tax compliance? Journal of Economic Surveys, 33(2), 353-388.
- Alm, J., Kirchler, E., & Muehlbacher, S. (2012). Combining psychology and economics in the analysis of compliance: From enforcement to cooperation. Economic Analysis and Policy, 42(2), 133-151.
- Ameldan Alchair, A. R., & Prihatiningtias, Y. W. (2023). The effect of motivational posture on the compliance of land and building taxpayers of malang city: Pengaruh postur motivasi terhadap kepatuhan wajib pajak bumi dan bangunan (pbb) di kota malang. Telaah Ilmiah Akuntansi Dan Perpajakan, 1(1).
- Andreoni, J., Erard, B., & Feinstein, J. (1998). Tax compliance. Journal of Economic Literature, 36(2), 818-860.
- Basri, Y. M., Riska, N., & Berliana, D. (2023). MSMEs tax compliance in Indonesia during pandemic COVID-19: The role of risk preference as moderation. Journal of Tax Reform, 1(9), 6-18.
- Benk, S., Çakmak, A. F., & Budak, T. (2011). An investigation of tax compliance intention: A theory of planned behavior approach. European Journal of Economics, Finance and Administrative Sciences, 28, 180-188.
- Bougie, R., & Sekaran, U. (2020). Research methods for business: A skill-building approach. Wiley.
- Braithwaite, V. (2003). Taxing democracy: Understanding tax avoidance and evasion (1st ed.). Routledge.
- Braithwaite, V., Murphy, K., & Reinhart, M. (2007). Taxation threat, motivational postures, and responsive regulation. Law & Policy, 29(1), 137-158.
- Cahyonowati, N., Ratmono, D., & Dewayanto, T. (2021). Determinants of positive motivational postures: A survey in a Legal Entity State University. International Sustainable Competitiveness Advantage, 2(1), 324-333.
- Feld, L. P., & Frey, B. S. (2007). Tax compliance as the result of a psychological tax contract: The role of incentives and responsive regulation. Law & Policy, 29(1), 102-120.
- Gangl, K., Hofmann, E., Groot, M. De, Antonides, G., Hartl, B., & Kirchler, E. (2015). Taxpayers’ motivations relating to tax compliance: Evidence from two representative samples of Austrian and Dutch self-employed taxpayers. Journal of Tax Administration, 1(2), 15-25.
- Ghozali, I. (2016). Application of multivariate analysis with programs IBM SPSS 23 (8th ed.). Semarang: Publishing Agency Diponegoro University.
- Gunadi. (2013). Comprehensive guide to income tax, PT. Jakarta: Niaga Swadaya.
- Hariani, A. (2021). Dirjen Pajak: Rasio kepatuhan wajib pajak terus meningkat [Director General of Taxes: Taxpayer compliance ratio continues to increase]. Pajak.com. (In Indonesian).
- Harinurdin, E. (2009). Perilaku kepatuhan wajib pajak badan [Corporate taxpayer compliance behavior]. Journal of Administrative and Organizational Sciences, 16(2), 96-104. (In Indonesian).
- Harju, J., Matikka, T., & Rauhanen, T. (2019). Compliance costs vs. tax incentives: Why do entrepreneurs respond to size-based regulations? Journal of Public Economics, 173, 139-164.
- Heider, F. (1958). The psychology of interpersonal relations. New York, NY: Wiley.
- Horodnic, I. A. (2018). Tax morale and institutional theory: A systematic review. International Journal of Sociology and Social Policy, 38(9/10), 868-886.
- Kelley, H. H. (1973). The processes of causal attribution. American Psychologist, 28(2), 107-128.
- Kirchler, E., Hoelzl, E., & Wahl, I. (2008). Enforced versus voluntary tax compliance: The “slippery slope” framework. Journal of Economic Psychology, 29(2), 210-225.
- Kirchler, E., Kogler, C., & Muehlbacher, S. (2014). Cooperative tax compliance: From deterrence to deference. Current Directions in Psychological Science, 23(2), 87-92.
- Klemm, A., & Van Parys, S. (2009). Empirical evidence on the effects of tax incentives (IMF Working Paper No. 09/136).
- Latief, S., Zakaria, J., & Mapparenta. (2020). The influence of trust in the government, tax incentive policies, and tax benefits on taxpayer compliance. Journal of Accounting and Tax Analysis, 3(3), 271-289.
- Mangoting, Y., & Sadjiarto, A. (2013). The influence of motivational posture on individual taxpayer compliance. Journal of Accounting and Finance, 15(2), 106-116.
- Marandu, E. E., Mbekomize, C. J., & Ifezue, A. N. (2015). Determinants of tax compliance: A review of factors and conceptualizations. International Journal of Economics and Finance, 7(9), 207-218.
- Meiryani, M., Riantono, I. E., Lidiyawati, L., & Teresa, V. (2022). The impact of income tax incentives on taxpayer compliance on small and medium micro enterprises (MSMEs) in Indonesia. ICIEB ‘22: Proceedings of the 2022 3rd International Conference on Internet and E-Business (pp. 62-67).
- Naitili, S. L., Hambali, A. J. H., & Nurofik, N. (2021). Tax incentives and taxpayer compliance of micro, small and medium enterprises: The moderating role of tax literacy. Journal of Economics, Business, & Accountancy Ventura, 24(3), 420-430.
- Natariasari, R., & Hariyani, E. (2023). Factors that influence taxpayer compliance with information knowledge technology as a moderating variable. Indonesian Journal of Economics, Social, and Humanities, 5(1), 21-33.
- OECD. (2022). Revenue Statistics in Asia and the Pacific 2022: Strengthening Tax Revenues in Developing Asia. Paris: OECD Publishing.
- Puspitasari, E., & Meiranto, W. (2014). Motivational postures in tax compliance decisions: An experimental studies. International Journal of Business, Economics and Law, 5(1), 100-110.
- Rahmawati, R., & Yulianto, A. (2018). Analysis of the factors affecting individual taxpayers compliance. Accounting Analysis Journal, 7(1), 17-24.
- Ratnawati, V., Lesmanasari, R., & Fitrios, R. (2022). Determinasi kepatuhan wajib pajak dengan kepercayaan kepada pemerintah dan kondisi keuangan sebagai pemoderasi [Determination of taxpayer compliance with trust in the government and financial condition as moderation]. Jurnal Akuntansi dan Ekonomika, 12(1), 54-63. (In Indonesian).
- Ratnawati, V., Sari, R. N., & Sanusi, Z. M. (2019). Education, service quality, accountability, awareness, and taxpayer compliance: Individual taxpayer perception. International Journal of Financial Research, 10(5), 420-429.
- Sadjiarto, A., Fenicia, S., & Kezia, N. (2020). Motivation postures and tax incentive towards tax compliance of SMEs in Surabaya during the pandemic. Proceedings of the 5th International Conference on Tourism, Economics, Accounting, Management and Social Science (pp. 433-439).
- Saputro, R., & Meivira, F. (2020). The influence of owner education level, accounting practices and perceptions of tax incentives on SME tax compliance. EMBA Journal: Research Journal of Economics, Management, Business and Accounting, 8(4), 1069-1079.
- Sari, P. I., Dewi, N. L. P. N., Pradnyani, A., & Suprapto, P. A. (2022). The effect of tax incentives, taxpayer awareness, tax sanctions and implementation of e-filling on MSME taxpayer compliance. Journal of Applied Sciences in Accounting, Finance, and Tax, 5(1), 11-19.
- Song, Y. D., & Yarbrough, T. E. (1978). Tax ethics and tax attitude: A survey. Public Administrations Review, 38(5), 442-452.
- Sudiartana, M., & Mendra, N. P. Y. (2018). Taxpayer compliance in SMEs sector: A theory of planned behavior. Jurnal Keuangan dan Perbankan, 22(2), 219-230.
- Suhendra, B., Vince, R., & Ruhul, F. (2023). Factors affecting taxpayers compliance (Study on SMSEs taxpayers of KPP Pratama Pekanbaru-Tampan). Bilancia: Jurnal Ilmiah Akuntansi, 7(1), 420-439.
- Taufik, A. (2016). Pengaruh postur motivasi ditinjau dari commitment, capitulation, resistance, disengagement dan game playing terhadap kepatuhan wajib pajak orang pribadi [The influence of posture motivation is, viewed from commitment, capitulation, resistance, disengagement and game playing against individual taxpayer compliance]. Jurnal Bisnis dan Manajemen Islam, 4(1), 73-100. (In Indonesian).
- Utomo, L. P. (2015). Pengaruh postur motivasi atas cara pandang wajib pajak kepada fiskus terhadap kepatuhan pembayaran pajak orang pribadi [The influence of motivational posture on the perspective of taxpayers to tax authorities on compliance with individual tax payments]. Eksis: Journal of Economics and Business Research, 10(2). (In Indonesian).
-
-
Conceptualization
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Data curation
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Formal Analysis
Vince Ratnawati
-
Funding acquisition
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Investigation
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Methodology
Vince Ratnawati
-
Project administration
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Resources
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Software
Vince Ratnawati
-
Supervision
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Writing – original draft
Vince Ratnawati
-
Writing – review & editing
Vince Ratnawati, Rusli Rusli, Nita Wahyuni
-
Conceptualization
-
Evaluating the effects of IFRS 9 on Jordanian banks’ credit and financial metrics
Banks and Bank Systems Volume 19, 2024 Issue #4 pp. 70-83 Views: 6431 Downloads: 606 TO CITE АНОТАЦІЯAdopting International Financial Reporting 9 is critically relevant as it significantly transforms accounting practices, particularly in credit risk management, for banks in Jordan. The primary purpose of this study is to examine the impact of implementing International Financial Reporting 9 on the financial performance and credit risk management practices of Jordanian banks. A quantitative analysis was conducted using the Difference-in-Differences approach and Fixed Effects models on data from 19 banks operating between 2012 and 2022.
The results indicate that the adoption of International Financial Reporting 9 led to a substantial increase in loan loss provisions, with a mean increase of 0.25 (t-value = 18.00). This increase in loan loss provisions negatively affected profitability metrics such as Return on Assets and Return on Equity, which showed mean decreases of 0.0857 (t-value = 4.22) post-implementation. Despite the negative impact on profitability, the findings also highlight improvements in financial transparency and stability due to more accurate credit risk assessment.
While the adoption of International Financial Reporting 9 imposes operational and financial challenges, it enhances the robustness and clarity of financial reporting in Jordanian banks. -
What drives economics students to use generative artificial intelligence?
Mariia Balytska
,
Martina Rašticová
,
Nataliia Versal
,
Ihor Honchar
,
Nataliia Prykaziuk
,
Nataliia Tkalenko
doi: http://dx.doi.org/10.21511/kpm.08(2).2024.05
Knowledge and Performance Management Volume 8, 2024 Issue #2 pp. 51-64 Views: 3314 Downloads: 718 TO CITE АНОТАЦІЯThe increasing integration of Artificial Intelligence (AI) into education requires studying the motives for its use among students. This study aims to identify the key motivations for economics students to use AI and compare these motivations by grade level and gender. The study examines satisfaction with the use of AI and analyzes the number of AI tools used.
An anonymous empirical study was conducted among 264 students from the Faculty of Economics at Taras Shevchenko National University of Kyiv, Ukraine. Data analysis included descriptive statistical methods, non-parametric statistical methods, and exploratory factor analysis.
The study found that students’ main motivations for using AI are the automation of routine tasks (34.2%) and the need to save time (21.5%), while 18.7% use AI to compensate for lack of experience. Among Bachelor’s students, motivations such as automating routine tasks and saving time increased from 53% to 58% over the course of their studies, while lack of experience decreased from 22% to 15%. In contrast, Master’s students showed a decrease in routine automation (from 36% to 28%) but an increase in the need to compensate for lack of experience (from 15% to 28%) and to save time (from 18% to 25%). In terms of gender, men are more likely to use AI for learning and personal development, while women are slightly more likely to use AI for work. More than 38% of respondents say they need to use at least 2 AIs to achieve their goals.
Acknowledgment
This publication is based upon work from 24-PKVV-UM-002, ‘Strengthening the Resilience of Universities: Czech-Ukrainian Partnership for Digital Education, Research Cooperation, and Diversity Management,’ supported by the Czech Development Agency and the Ministry of Foreign Affairs under the initiative ‘Capacity Building of Public Universities in Ukraine 2024.’ -
Determinants of audit quality: Role of time budget pressure
Khoirul Aswar
,
Fahmi Givari Akbar ,
Meilda Wiguna
,
Eka Hariyani
doi: http://dx.doi.org/10.21511/ppm.19(2).2021.25
Problems and Perspectives in Management Volume 19, 2021 Issue #2 pp. 308-319 Views: 3046 Downloads: 2210 TO CITE АНОТАЦІЯThere are many problems related to audit quality, which are often associated with audit failures. Internal government auditors in Indonesia also have issues with audit quality. Therefore, this study aims to present empirical evidence on the relationship between independence, competence, motivation, and audit quality. It will also determine the moderating effect of time budget pressure on the relationship between factors and audit quality. Data of this study were collected through a google form, in which 57 questionnaires were sent to internal auditors of government within the Principal Inspectorate of Indonesia’s Supreme Audit Institution for at least two years. The study adopted a quantitative approach using purposive sampling. Data were analyzed using Structural Equation Modeling (SEM) with PLS version 3.0. The result findings of this study revealed that competence and motivation have a significantly positive effect on the quality of audit while independence does not. Time budget pressure does not significantly moderate such a relationship. In addition, these results have several significant implications for internal auditors as an object of consideration and evaluation relating to audits in the government sector, and information for government internal auditors to improve and maintain the quality of audit.

