Determinants of employee performance at public hospitals in Indonesia: Examining the moderating role of organizational culture

  • 286 Views
  • 69 Downloads

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License

Performance refers to the outcome or overall degree of achievement exhibited by an individual within a specified timeframe in executing duties about a range of potential outcomes, including conventional work outputs, goals, objectives, or mutually established benchmarks. With a moderated organizational culture, this study aims to analyze the effect of good corporate governance, organizational commitment, and internal controls on employees’ performance at public hospitals in North Sumatra, Indonesia. The paper employs an associative approach to the quantitative data type. The sample consists of 102 public hospital employees in North Sumatra, Indonesia. This study used a questionnaire to collect the data and SEM-PLS to analyze the data. The research results show that good corporate governance, organizational commitment, and internal control affect employee performance at public hospitals in North Sumatra, Indonesia (p < 0.05). Good corporate governance affects employee performance moderated by organizational culture (p < 0.05). Organizational commitment affects employee performance moderated by organizational culture (p < 0.05). Internal control affects employee performance moderated by the organizational culture at public hospitals in North Sumatra, Indonesia (p < 0.05). The implication is that organizational culture has a role attached to the individual level of an employee and as a strategy to improve employee performance.

view full abstract hide full abstract
    • Figure 1. Conceptual framework
    • Table 1. Average variance extracted
    • Table 2. Composite reliability
    • Table 3. Cross-loadings
    • Table 4. R-Square
    • Table 5. Direct effects
    • Table 6. Moderation effects
    • Conceptualization
      Maya Sari
    • Data curation
      Maya Sari, Dahrani, Nurul Aprilyani Sagala
    • Formal Analysis
      Maya Sari, Dahrani
    • Investigation
      Maya Sari, Dahrani, Nurul Aprilyani Sagala
    • Methodology
      Maya Sari, Nurul Aprilyani Sagala
    • Supervision
      Maya Sari, Dahrani
    • Visualization
      Maya Sari, Nurul Aprilyani Sagala
    • Writing – original draft
      Maya Sari, Nurul Aprilyani Sagala
    • Project administration
      Dahrani, Nurul Aprilyani Sagala
    • Validation
      Dahrani
    • Writing – review & editing
      Dahrani