The effect of digital transformation on family SME performance: The moderating role of family involvement
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Received December 15, 2025;Accepted March 3, 2026;Published March 23, 2026
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Author(s)Abderrahim MasmoudLink to ORCID Index: https://orcid.org/0009-0008-6280-5716
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Youssef TichouaLink to ORCID Index: https://orcid.org/0009-0004-9512-3720
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DOIhttp://dx.doi.org/10.21511/ppm.24(1).2026.39
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Article InfoVolume 24 2026, Issue #1, pp. 589-602
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Creative Commons Attribution 4.0 International License
Type of the article: Research Article
Abstract
The performance of family-owned small and medium-sized enterprises is a primary concern for their leaders. Through digital transformation, these firms are able to create added value and promote their growth. This study examines the effect of digital transformation on the performance of family SMEs, considering the moderating role of family involvement in management. As a result, a quantitative study was adopted using an online survey. Data were collected from a purposive sample of 182 Moroccan family SMEs, with responses obtained from their owner-managers between September and October 2025. In addition, the data were analyzed using structural equation modeling (SEM) with SMART PLS 4 software. The results confirm that the digital transformation of family SMEs has a positive effect on their commercial (β = 0.532, p < 0.05) and financial (β = 0.249, p < 0.05) performance but has no significant effect on operational performance (β = 0.124, p > 0.05). Furthermore, family involvement in management negatively moderates the relationship between digital transformation and commercial performance (β = –0.166, p < 0.05) and positively moderates the relationship between digital transformation and operational performance (β = 0.309, p < 0.05). Moreover, family involvement does not affect the relationship between digital transformation and financial performance (β = 0.040, p > 0.05). The results explain the importance of implementing new digital technologies in family SMEs to improve performance and highlight the nuanced, dual role of family involvement as both an inhibitor and a facilitator.
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JEL Classification (Paper profile tab)O33, O32, M15
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References63
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Tables6
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Figures2
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- Figure 1. Conceptual model
- Figure 2. Path results of the research model
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- Table 1. Demographic profile of the respondents
- Table 2. Reliability and validity
- Table 3. Cross-loadings
- Table 4. Fornell–Larcker values
- Table 5. Hypotheses testing
- Table A1. Measurement scales
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Conceptualization
Abderrahim Masmoud
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Data curation
Abderrahim Masmoud
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Formal Analysis
Abderrahim Masmoud
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Funding acquisition
Abderrahim Masmoud
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Investigation
Abderrahim Masmoud
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Methodology
Abderrahim Masmoud
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Project administration
Abderrahim Masmoud
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Resources
Abderrahim Masmoud
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Software
Abderrahim Masmoud
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Writing – original draft
Abderrahim Masmoud
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Supervision
Youssef Tichoua
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Validation
Youssef Tichoua
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Visualization
Youssef Tichoua
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Writing – review & editing
Youssef Tichoua
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Conceptualization
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Academic resilience, emotional intelligence, and academic performance among undergraduate students
Uzoma Ononye
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Mercy Ogbeta ,
Francis Ndudi
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Dudutari Bereprebofa ,
Ikechuckwu Maduemezia
doi: http://dx.doi.org/10.21511/kpm.06(1).2022.01
Knowledge and Performance Management Volume 6, 2022 Issue #1 pp. 1-10 Views: 6192 Downloads: 1674 TO CITE АНОТАЦІЯAcademic resilience and emotional intelligence are considered important personal resources for furthering students’ academic performance. However, many educational organizations seem to trivialize the performance implications of these constructs in teachings and curriculum. Consequently, it can decrease not just their academic performance but also their employability, as they lack the generic competencies to adapt and survive in a stressful context. Even so, empirical evidence on integrating academic resilience, emotional intelligence, and academic performance remains unexplored in the Nigerian university context. Therefore, the study aimed to investigate the linkages between academic resilience, emotional intelligence, and academic performance in Nigeria. The partial least square (PLS) modeling method was utilized for testing the stated hypotheses with data collected from 179 final year undergraduate students in the regular B.Sc. Business Administration and B.Sc. Marketing program at Delta State University, Nigeria. From the PLS results, the study reported that academic resilience was positively related to emotional intelligence (β = 0.125, p = 0.007), academic resilience (β = 0.231, p = 0.000) and emotional intelligence (β = 0.260, p = 0.000) were positively related to academic performance, and emotional resilience mediated the positive relationship between academic resilience and academic performance (β = 0.057, p = 0.005). While academic resilience predicted academic performance, it also predicted emotional intelligence, which affected academic performance significantly and positively.
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Digital transformation to enhance Indonesian SME performance: Exploring the impact of market competition and digital strategy
Dorojatun Prihandono
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Angga Pandu Wijaya
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Bayu Wiratama
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Widya Prananta
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Syam Widia
doi: http://dx.doi.org/10.21511/ppm.22(2).2024.09
Problems and Perspectives in Management Volume 22, 2024 Issue #2 pp. 103-113 Views: 5481 Downloads: 951 TO CITE АНОТАЦІЯIn the current era, the challenges faced by SMEs in Indonesia are becoming increasingly complex. Previously, the primary challenge for SMEs has been to enhance performance. However, with the emergence of information technology, SMEs are now required to compete fiercely. SMEs in Indonesia are still in the process of digital transformation to improve their business strategies, thus limiting research focused on digital transformation in SMEs. Research also considers market complexity and digital strategy as crucial factors for SMEs. The aim of this study is to analyze the role of digital transformation in influencing SME performance. The research approach is quantitative, involving 171 SMEs owners as respondents. The instrument utilized is a Likert scale questionnaire, focusing on the majority of SMEs in Indonesia, particularly those in Java, the most populous island and business center of the country. This includes SMEs operating within various sectors, such as culinary, fashion, retail, and creative industries. The results indicate that digital strategy and market complexity influence digital transformation and SMEs performance. The research findings suggest that digital transformation mediates the influence of digital strategy and market complexity on SME performance. The novelty of this study lies in its focus on the current SMEs digitalization strategy area. This study indicates that digital transformation is an essential aspect affecting current SME performance. The results suggest that SMEs require focused strategies to strengthen resources and gain competitive advantage in complex markets.
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An assessment of informal SMEs’ potential in an African economy – theoretical and conceptual framework
Herrison Matsongoni , Emmanuel Mutambara doi: http://dx.doi.org/10.21511/pmf.07(2).2018.01Public and Municipal Finance Volume 7, 2018 Issue #2 pp. 1-13 Views: 5438 Downloads: 993 TO CITE АНОТАЦІЯInformal Small and Medium Enterprises (SMEs) play a key role in their respective economies over the world particularly in the African continent. This paper reviews various theories on SMEs towards understanding the potential of the informal sector in the context of African countries. The paper uses a theoretical approach for the purpose of assessing the challenges that have affected the development of the informal SMEs sector over the years in both the developing and developed world. Economically developing countries in Africa pose unique challenges to informal SMEs development compared to the developed countries. The paper reviews the theories that define the rise to informality in Africa by identifying the key determinants for the emergence of informal SMEs. A conceptual framework for assessing informal SME’s potential for Africa is developed. The conceptual framework is based on the Fishbone diagram developed by Kaoru Ishikawa (1986). This paper discusses the intricacies of the applicability of the proposed conceptual framework to assess the potential of the informal SMEs in Africa and the way forward for the formalization debate.

