How marketing capability and product advantage drive performance: The mediating role of perceptual product congruity in culinary SMEs

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Type of the article: Research Article

Abstract
This paper examines how marketing capability and product advantage influence market performance in creative culinary SMEs operating in North Sumatra, Indonesia. Recognizing that internal strategic resources must align with consumer perceptions to drive success, the study positions perceptual product congruity as a psychological mediator linking organizational capabilities to market outcomes. Using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with data from 334 culinary businesses, the analysis reveals three key direct effects: marketing capability on perceptual product congruity (β = 0.413; f² = 0.218), product advantage on perceptual product congruity (β = 0.369; f² = 0.146), and perceptual product congruity on market performance (β = 0.456; f² = 0.239). Importantly, perceptual product congruity also mediates the relationships between marketing capability and performance (β = 0.144, p = 0.001) and between product advantage and performance (β = 0.162, p < 0.001). These findings demonstrate that psychological alignment between products and consumer identity drives performance, particularly for culturally meaningful offerings like traditional culinary products. The research extends self-image congruity theory to resource-constrained SMEs in emerging markets while offering practical guidance for perception-based marketing strategies that leverage cultural narratives and identity alignment.

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    • Table 1. Measurement model evaluation
    • Table 2. Discriminant validity analysis
    • Table 3. Structural path analysis and effect size results
    • Table 4. Model quality assessment
    • Conceptualization
      Onan Marakali Siregar, Arlina Nurbaity Lubis, Endang Sulistya Rini
    • Data curation
      Onan Marakali Siregar, Amlys Syahputra Silalahi
    • Investigation
      Onan Marakali Siregar, Amlys Syahputra Silalahi
    • Methodology
      Onan Marakali Siregar, Arlina Nurbaity Lubis, Endang Sulistya Rini, Amlys Syahputra Silalahi
    • Resources
      Onan Marakali Siregar, Endang Sulistya Rini, Amlys Syahputra Silalahi
    • Writing – original draft
      Onan Marakali Siregar, Arlina Nurbaity Lubis, Endang Sulistya Rini, Amlys Syahputra Silalahi
    • Writing – review & editing
      Onan Marakali Siregar, Arlina Nurbaity Lubis, Endang Sulistya Rini
    • Formal Analysis
      Arlina Nurbaity Lubis, Endang Sulistya Rini, Amlys Syahputra Silalahi
    • Supervision
      Arlina Nurbaity Lubis, Endang Sulistya Rini
    • Validation
      Arlina Nurbaity Lubis, Endang Sulistya Rini, Amlys Syahputra Silalahi
    • Visualization
      Arlina Nurbaity Lubis, Amlys Syahputra Silalahi
    • Software
      Amlys Syahputra Silalahi