Umi Kaltum
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Design of the competitiveness model in leather tanning industry
Muhamad Dzikron, Ina Primiana , Umi Kaltum
, Dermawan Wibisono doi: http://dx.doi.org/10.21511/dm.18(2).2020.01
The Indonesian leather industry has low competitiveness among ASEAN Countries. The government, entrepreneurs, and researchers are trying to find solutions to improve competitiveness. However, there are differences in understanding the dimensions of competitiveness. This research aims to con¬struct and validate the competitiveness model in the manufacturing industry. In general, the concept of competitiveness is more oriented to the final result than to the process dimension. To improve competitiveness, this study using a manufacturing strategy approach based on process capability. The design of the competitiveness model contains the relationship between exogenous and endogenous variables with formative patterns. Exogenous variables are dimensions that makeup competitiveness, consisting of resources, operational processes, and performance. The data were obtained from 42 leather tanning factories in Indonesia, which was analyzed using Partial Least Square. This study reveals that industrial competitiveness is influenced by the dimensions of resources, operational pro¬cesses, and performance, where the dimensions of operational processes have a greater influence. This research confirms that the government and entrepreneurs must prioritize process capabilities to improve their competitiveness.
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Discovering the values of generation X and millennial consumers in Indonesia
Arief Helmi, Vita Sarasi
, Umi Kaltum
, Yogi Suherman
doi: http://dx.doi.org/10.21511/im.17(2).2021.01
Millennials and Generation X (Gen-X) are the fastest-growing market segment in Indonesia. The study aims to discover the salient values of those generations and to investigate their value differences. Data were obtained via questionnaires from 200 respondents of each generation. The questionnaires measure the importance of the values of each generation, consisting of nine values from the List of Values established by Kahle (1986), namely Sense of belonging, Excitement, Being well respected, Fun and enjoyment, Security, Self-fulfillment, Self-respect, Warm relationships with others, and Sense of accomplishment. This study employed factor analysis to identify sets of values representing their underlying values. This method resulted in three inherent values of Gen X and two of Millenials. Gen X shows the importance of Achievement, Family enjoyment, and Social relationship. Meanwhile, the Millennials are conspicuous by the values of Social recognition and Self-pleasing. Companies that choose Gen X as their target market can use their above-mentioned values to be expressed in their marketing strategies. Meanwhile, those who choose Millennials may use the two inherent values of this generation. This study fills a research gap on the characters of the emerging young generation segments in the country that can be adopted to generate market segment characters in the country.
Acknowledgment
This work was funded by a research grant from the Universitas Padjadjaran, Indonesia. -
The influence of hedonic values and extraversion on online impulse buying: Empirical evidence from Indonesia
Arief Helmi, Yevis Marty Oesman
, Umi Kaltum
, Yudi Ahmad Faisal
doi: http://dx.doi.org/10.21511/im.19(1).2023.05
The purpose of this study is to analyze Indonesian consumer hedonic values, extraversion, and online impulse buying, as well as to examine the influence of consumer hedonic values and extraversion personality on impulsive online buying. This study uses a quantitative research method that employs descriptive and associative tools. The primary data were gathered through social media surveys of Indonesian consumers who buy goods through e-commerce. Of the 440 respondents who received questionnaires, only 400 completed them accurately. According to the survey, at least 75% of respondents shop online regularly. The study’s findings describe three types of Indonesian online consumers: those with hedonic values, those with reasonably high extrovert personalities, and those prone to online impulse buying. Path analysis results indicate that both hedonic value and extraversion have a significant influence on online impulse buying. Hedonic consumers enjoy online shopping, and as a result, they discover items they had not previously considered purchasing without careful consideration. On the other hand, extroverted consumers who are outgoing, passionate, and pleasant in social situations are more likely to be interested in impulsive online buying. These results provide online business owners with necessary guidance by demonstrating the importance of developing a website that is not only informative but also visually appealing and engaging to trigger impulse buying.
Acknowledgment
This study was supported by a research grant from Universitas Padjadjaran, Indonesia. -
Factors affecting performance excellence in Indonesian state-owned enterprises
Muhammad Iqbal, Yudi Azis
, Sucherly
, Umi Kaltum
doi: http://dx.doi.org/10.21511/ppm.21(4).2023.21
Problems and Perspectives in Management Volume 21, 2023 Issue #4 pp. 264-277
Views: 542 Downloads: 110 TO CITE АНОТАЦІЯState-owned enterprises (SOEs) have a strategic position as architects of public services, balancing large private powers, helping to foster small businesses or cooperatives, and a considerable basis of state revenue in numerous forms of taxes and dividends. For Indonesia to compete in the global market, its economic actors (private sector, SOEs, and cooperatives) must amplify their performance. This paper aims to explore the factors affecting performance excellence in Indonesian SOEs, namely business environment and innovation capability through business strategy. Data were obtained from questionnaires distributed to 100 directors/managers representing SOEs in 12 clusters. The partial least squares structural equation modeling (PLS-SEM) procedures were operated to evaluate the path coefficients and identify the pivotal factors of each construct using SmartPLS. The results exhibited that the business environment (β = 0.357, p < 0.05) and innovation capability (β = 0.518, p < 0.05) positively and significantly affected Indonesian SOEs’ business strategy. Meanwhile, business environment (β = 0.263, p < 0.05), innovation capability (β = 0.273, p < 0.05), and business strategy (β = 0.459, p < 0.05) positively and significantly affected SOEs performance excellence. Moreover, business strategies can partially mediate the effect of the business environment (β = 0.164, p < 0.05) and innovation capability (β = 0.238, p < 0.05) on performance excellence. An important implication of this study is that to maintain and improve performance excellence, SOEs must first focus on the capability of innovation to initiate the implementation of business strategies by constantly addressing the business environment.
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Shaping futures: How student experience and perceived quality drive college preferences for postgraduate studies in Bandung, Indonesia
Efi Fitriani, Arief Helmi
, Sucherly
, Umi Kaltum
doi: http://dx.doi.org/10.21511/kpm.09(1).2025.09
Knowledge and Performance Management Volume 9, 2025 Issue #1 pp. 124-138
Views: 360 Downloads: 83 TO CITE АНОТАЦІЯPostgraduate education plays a key role in developing skilled human resources and advancing knowledge. With increasing competition among universities in Indonesian cities such as Bandung, understanding the factors that influence students’ choices of master’s programs is crucial. This study aims to critically examine the role of student experience and perceived quality of higher education in shaping students’ decision-making processes regarding the selection of postgraduate institutions. This study was conducted at 14 private universities in Bandung, Indonesia. The study population consisted of 70,284 students, with 400 respondents selected across 29 study programs that offered master’s degrees. A proportional random sampling method was used. The research hypotheses were tested using Structural Equation Modeling (SEM) with SmartPLS. The findings indicate that student experience significantly impacts perceived quality (ß = 0.662, p = 0.000). Perceived quality also has a positive and significant effect on college preferences (ß = 0.366, p = 0.000). In addition, student experience significantly influences college preferences (ß = 0.148, p = 0.006). Furthermore, student experience indirectly affects college preference through perceived quality (ß = 0.242, p = 0.000). These results highlight that perceived quality is a major factor influencing college preferences. This study underscores the importance of student experience and perceived quality in shaping students’ preferences for postgraduate institutions. By enhancing positive student experiences and ensuring high educational quality, universities can strengthen their appeal and support students in making informed decisions about their postgraduate education.
Acknowledgment
To support the seamless operation of this PhD study, the author would like to thank STIE Ekuitas Bandung-Indonesia for providing tuition aid for 3.5 years.
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