Impact of business enablers on banking performance: A moderating role of Fintech

  • Received May 31, 2022;
    Accepted December 25, 2022;
    Published January 10, 2023
  • Author(s)
  • DOI
    http://dx.doi.org/10.21511/bbs.18(1).2023.02
  • Article Info
    Volume 18 2023, Issue #1, pp. 14-25
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This work is licensed under a Creative Commons Attribution 4.0 International License

The main purpose of this paper is to examine the impact of business enablers and financial technology (Fintech) on the banking industry in order to determine whether it is an opportunity or a disruption. The applied research design is quantitative, and the hypotheses and the model were tested. To achieve the objectives, the study used a questionnaire to collect data. 150 managers in Saudi Arabia banks were surveyed. The participants provided 130 substantial and valid responses, and the PLS-SEM technique was used. Based on the analysis, it was concluded that the presence of business enablers facilitated Fintech progress, which led to the increase in bank performance, from the economic, social and environmental point of view. In addition, Fintech also plays a mediating role, by increasing the positive impact of business enablers. Therefore, Fintech provides several opportunities, not a disruptive technology, for the banking industry. The research paper explains the importance of Fintech progress in Saudi Arabian banking. Many have viewed Fintech as a disruptive technology, but this study found that it presents various opportunities for the Saudi Arabian banking industry.

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    • Figure 1. Conceptual framework
    • Table 1. Reliability and validity
    • Table 2. Path coefficient
    • Data curation
      Ayman Abdalmajeed Alsmadi
    • Formal Analysis
      Ayman Abdalmajeed Alsmadi
    • Investigation
      Ayman Abdalmajeed Alsmadi, Amer Moh’d Al_hazimeh
    • Software
      Ayman Abdalmajeed Alsmadi, Najed Alrawashdeh, Heba Al-Malahmeh
    • Writing – original draft
      Ayman Abdalmajeed Alsmadi, Najed Alrawashdeh, Anwar Al-Gasaymeh
    • Methodology
      Najed Alrawashdeh, Anwar Al-Gasaymeh, Amer Moh’d Al_hazimeh
    • Project administration
      Najed Alrawashdeh
    • Resources
      Najed Alrawashdeh, Anwar Al-Gasaymeh, Heba Al-Malahmeh
    • Supervision
      Anwar Al-Gasaymeh
    • Validation
      Heba Al-Malahmeh
    • Visualization
      Heba Al-Malahmeh
    • Writing – review & editing
      Heba Al-Malahmeh, Amer Moh’d Al_hazimeh
    • Conceptualization
      Amer Moh’d Al_hazimeh
    • Funding acquisition
      Amer Moh’d Al_hazimeh