Artificial intelligence applications for enhancing organizational excellence: Modifying role of supply chain agility
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Received February 7, 2024;Accepted April 25, 2024;Published May 17, 2024
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Author(s)Link to ORCID Index: https://orcid.org/0000-0002-9115-6101
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Link to ORCID Index: https://orcid.org/0000-0002-5242-1742 -
DOIhttp://dx.doi.org/10.21511/ppm.22(2).2024.26
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Article InfoVolume 22 2024, Issue #2, pp. 339-351
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Cited by2 articlesJournal title:Article title:DOI:Volume: / Issue: / First page: / Year:Contributors:Journal title: Administrative SciencesArticle title: Cybersecurity Practices and Supply Chain Performance: The Case of Jordanian BanksDOI: 10.3390/admsci15010001Volume: 15 / Issue: 1 / First page: 1 / Year: 2024Contributors: Saleh Fahed Al-Khatib, Yara Yousef Ibrahim, Mohammad Alnadi
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The study’s goal was to demonstrate the modifying role of supply chain agility in the impact of artificial intelligence applications on organizational excellence in Jordanian e-commerce companies. The analytical and descriptive approach was adopted. The study population consisted of 160 companies operating in the e-commerce sector in Jordan. The sample comprised 400 respondents working in senior and middle management positions. The questionnaire was utilized to collect the data. The results showed an impact of artificial intelligence applications in all dimensions (expert systems and neural networks) on the organizational excellence of e-commerce companies in Jordan. The value of the adjusted coefficient of determination (Adj. R2) was .265%. Based on the model’s F value (4.1190) and its level of significance (P; 0.00), the impact of these techniques on organizational excellence is statistically significant. Additionally, the results displayed an impact of supply chain agility on improving the impact of artificial intelligence applications on organizational excellence. The value of the degree of influence ß after introducing the modified variable supply chain agility and the value of R Square increased by .11 at the significance level (Sig). = 0.000. This study recommended training workers to stay up to date with developments in artificial intelligence, expert systems, and neural networks in their operations, control of searching for this evidence within databases, and knowledge representation.
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JEL Classification (Paper profile tab)L81, O33, Q55
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References58
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Tables6
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Figures0
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- Table 1. Means and standard deviations for expert systems
- Table 2. Means and standard deviations for neural networks
- Table 3. Means and deviations for the dependent variable: Organizational excellence
- Table 4. Means and deviations for the modifying variable: Supply chain agility
- Table 5. Multiple and simple linear regression test: Impact of AI on organizational excellence of e-commerce companies in Jordan
- Table 6. Hierarchical multiple linear regression test for the second hypothesis
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Conceptualization
Mohammad Alnadi
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Formal Analysis
Mohammad Alnadi, Shadi Altahat
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Investigation
Mohammad Alnadi
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Methodology
Mohammad Alnadi
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Resources
Mohammad Alnadi, Shadi Altahat
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Writing – original draft
Mohammad Alnadi
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Validation
Shadi Altahat
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Visualization
Shadi Altahat
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Writing – review & editing
Shadi Altahat
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Conceptualization
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Fintech in the eyes of Millennials and Generation Z (the financial behavior and Fintech perception)
Mohannad A. M. Abu Daqar, Samer Arqawi , Sharif Abu Karsh
doi: http://dx.doi.org/10.21511/bbs.15(3).2020.03
Banks and Bank Systems Volume 15, 2020 Issue #3 pp. 20-28 Views: 8520 Downloads: 2610 TO CITE АНОТАЦІЯThis study investigates the Millennials and Gen Z perception toward Fintech services, their usage intention, and their financial behavior. The study took place in the Palestinian context with a global comparison among these generations. The authors used the questionnaire-based technique to meet the study objective. West Bank respondents were selected for this purpose; the study instrument was distributed through different social media channels. The findings show that reliability/trust and ease of use are the main issues in using a financial service. Millennials are more aware (48%) of Fintech services than Gen Z (38%), which is different from the global view where Gen Z is the highest. The smartphone penetration rate is 100% among both generations, while the financial inclusion ratio in Palestine is around 36.4%; these clear indicators are the main Fintech drivers to promote Fintech services in Palestine, and these are global indicators for Fintech adoption intention. Both generations (84%) intend to use e-wallet services, Millennials (87%) and Gen Z is (70%) prefer using real-time services. Half of the respondents see that Fintech plays a complementary role with banks. The majority see that Fintech services are cheaper than bank services. Wealth management, and robot advisor services, and both generations are looking to acquire them in the long run. The authors revealed that 85% of respondents from both generations trust banks, so it is recommended that banks digitize their financial services to meet the customers’ needs, considering that 90% of respondents see that promotions are a key issue in adopting Fintech services. Promoting e-wallet services by banks is highly recommended due to the massive rivalry with Fintech parties.
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The impact of strategic human resources planning on the organizational performance of public shareholding companies in Jordan
Shaker Al-Qudah, Abdallah Mishael Obeidat
, Hosam Shrouf , Mohammed A. Abusweilem
doi: http://dx.doi.org/10.21511/ppm.18(1).2020.19
Problems and Perspectives in Management Volume 18, 2020 Issue #1 pp. 219-230 Views: 4141 Downloads: 3671 TO CITE АНОТАЦІЯPerformance management (PM) is a common practice used by organizations to assess and manage employees’ work. Much of PM research is closely related to management practices. Corporations in the public and nonprofit sector continuously develop PM programs to ensure the sustainability of their organizations.
The study aims to analyze the impact of strategic human resources planning on the organizational performance of Jordanian public shareholding companies for senior management and functional unit managers (human resources, marketing, finance, and accounting). The researchers surveyed all the public shareholding companies registered with the Jordan Securities Commission (JSC) in 2019, wherein they found that only 60 companies applied strategic planning and human resources planning (HRP) together. Two hundred and twenty questionnaires were distributed in 52 companies surveyed, and 203 were adopted for statistical analysis. Several statistical methods were used, most notably the multiple regression analysis. The researchers found out a statistically significant impact of the strategic human resources planning (integration of HRP and strategic planning; strategic participation) on organizational performance. The results showed that adopting the strategic HRP dimensions leads to an increase in an organization’s overall productivity, employee satisfaction and reputation, as well as reduced operating costs. HR managers must understand the effectiveness of strategically designed HR practices across functions. -
Flash sale and online impulse buying: Mediation effect of emotions
Martaleni Martaleni, Ferdian Hendrasto
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, Amin Alfandy Dzikri
, Ni Nyoman Kerti Yasa
doi: http://dx.doi.org/10.21511/im.18(2).2022.05
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