The mediating role of emotional intelligence in the employees performance


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

This study investigates the mediating effect of emotional intelligence on the relationship between motivation, compensation, satisfaction, work climate and employees’ performance. The sample consists of 96 field officials who were the government employees specializing in coping with the eradication of Dengue Hemorrhagic Fever (DHF) in the district of Jember, Indonesia. Results using path analysis reveal that all examined variables positively and significantly affect employees’ performance. The study finds that emotional intelligence mediates the relationship of work motivation, compensation, work satisfaction, and work climate with employees’ performance.

view full abstract hide full abstract
    • Figure 1. Research’s conceptual framework
    • Figure 2. The path coefficient of direct and indirect effect
    • Table 1. Results of test on direct effect of variables
    • Table 2. Hypotheses testing of indirect effect
    • Table 3. Results of the tests on direct, indirect, and total effect