Khalid M. Alomari

This paper aims to discuss the adoption of information technology by retailers in Jordan and the impact on retail space, particularly in major urban areas of Jordan. Retailers such as Walmart, Amazon, and Metro are using advanced technologies to continue attracting and expanding consumers with the advent of internet of things (IoT), radio frequency identification (RFID) and point of sales (POS) hardware and software and retail.
The study relied on the explanatory approach to achieve these objectives. The study sample consisted of 134 stores that were chosen randomly and 480 customers of these stores, which were also chosen randomly. A questionnaire was designed based on previous studies and distributed among the respondents. The statistical analysis program (SPSS) was used to analyze the data obtained from the sample and test the hypotheses.
The study results showed that information technologies influence customer perceptions. However, RFID appears to have no impact on employee perception. Retailers’ attitudes and adoption of information technologies in the Jordanian retail sector are heavily influenced by external factors. RFID usage does not play a significant role in determining the retailers’ attitude towards adopting IT practices. The reason for such an outcome may be that sometimes the devices fail to read the various codes, and thus, it makes it difficult for the retailer to scan the products.

Acknowledgment
This paper is supported with a generous fund of the faculty of scientific research and graduate studies, Al-Hussein Bin Talal University. Fund decision number – 47/2021.

Non-governmental organizations form a vital part of the social fabric in contemporary societies. They provide services and support to marginalized groups, enhance advocacy and awareness of social and environmental issues, and influence public policies. Given the lack of studies on non-governmental organizations operating in Jordan, it is crucial to understand their situations and shed the light on their methods to gain a competitive advantage. This study aims to analyze the mediation and sequential moderation linking the advantages of dynamic capabilities, differentiated strategies, social capital, common goals, and organization learning to produce competitive advantage from the perspective of strategy and organizational capacity. The study sample consisted of 100 employees working in non-governmental organizations in Jordan, who were selected in a simple random way.
The findings reveal the factors that can influence business competitiveness by developing dynamic capabilities, differential strategic effects, and accumulating social capital. The study supports the organizational idea of learning to compete by emphasizing internal management practices (e.g., common goals, purposes, and social capital) and external attributes (e.g., differential strategies and dynamic capabilities). Finally, Jordanian companies should improve the links between their social capital, common goals, and dynamic capabilities to become competitive.

Acknowledgment
The study is funded by Alhussein Bin Talal University, fund decision (288/2022).