The influence of e-conferences and e-meetings on increasing communication skills among leaders in Jordanian mining and manufacturing industries

  • Received April 24, 2020;
    Accepted February 22, 2021;
    Published March 19, 2021
  • Author(s)
  • DOI
    http://dx.doi.org/10.21511/ppm.19(1).2021.28
  • Article Info
    Volume 19 2021, Issue #1, pp. 328-339
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This work is licensed under a Creative Commons Attribution 4.0 International License

This study aims to examine the influence of e-communication (e-meetings and e-conferences) on the communication skills of managers and leaders (decision making, problem solving, consistency, productivity and better work flow). Quantitative approach was employed to achieve the aim; 150 managers and leaders responded to a self-administered questionnaire, which was tackled later using SPSS.
The results of the study confirmed an undeniable influence of e-communications on communication skills of managers and leaders within Jordanian mining and manufacturing industries; the most influenced variable was decision-making process associated with the real-time data that e-communication means can provide to decision makers (data, information, figures and numbers), which facilitated a faster ability to take decisions and avoid risks among organizations. The study also demonstrated that electronic meetings and conferences are based on transmitting voice over internet protocol (VoIP), which allows voice to be transmitted over the Internet, which is key to facilitating real-time electronic meetings. The study recommended adopting more electronic means of communication as an approach to avoid loss of time and efforts in face-to-face communication.

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    • Table 1. Gender
    • Table 2. Education
    • Table 3. Age
    • Table 4. Experience
    • Table 5. Descriptive analysis of questionnaire statements
    • Table 6. Descriptive analysis of variables
    • Table 7. Model summary
    • Table 8. ANOVA
    • Table 9. Coefficients
    • Table 10. Model summary
    • Table 11. ANOVA
    • Table 12. Coefficients
    • Table 13. Model summary
    • Table 14. ANOVA
    • Table 15. Coefficients
    • Table 16. Model summary
    • Table 17. ANOVA
    • Table 18. Coefficients
    • Table 19. Model summary
    • Table 20. ANOVA
    • Table 21. Coefficients
    • Table 22. Model summary
    • Table 23. ANOVA
    • Table 24. Coefficients
    • Conceptualization
      Mohd Ahmad Abdel-Qader
    • Supervision
      Mohd Ahmad Abdel-Qader
    • Investigation
      Mohd Ahmad Abdel-Qader
    • Methodology
      Mohd Ahmad Abdel-Qader
    • Writing – original draft
      Mohd Ahmad Abdel-Qader
    • Writing – review & editing
      Mohd Ahmad Abdel-Qader