The role of open knowledge management in driving marketing innovation within organizations: The mediating role of technology empowerment

Almost all human activity spheres, from the health care system to the education system, were unprepared for the pandemic. This, in turn, has slowed down the progress in achieving sustainable development goals. The Sustainable Development Goals 4 “Quality Education” and 8 “Decent Work and Economic Growth” were particularly vulnerable. In addition, the widespread concern was caused in the context of the transition to a “knowledge-based economy”. This paper analyzes the readiness of the scientific community to provide preconditions for the acceleration of these SDGs achievements. To do this, a meta-analysis of the academic literature on SDG 4, SDG 8, and the knowledge-based economy during 2015–2021 was conducted. Several special methods and instruments were used, including Scopus, WoS, VosViewer, Publish or Perish, Google Trends, and Google Books Ngram Viewer. The results show the inability of the modern academic community to provide a theoretical and empirical framework for a successful transition to a knowledge-based economy, taking into account the need to achieve sustainability. This is partly due to the relative subject novelty and the lack of academic attention. The challenges posed by the pandemic (lockdowns, unemployment, closing of educational institutions, financial flows reorientation, etc.) together with potential threats (new pandemic, climate change, population displacement, armed conflicts, etc.) necessitate a radical intensification of academic activity in economics to achieve SDGs.

Knowledge sharing in MSMEs refers to sharing information, skills, or experiences between business owners, employees, customers, or other parties such as mentors, business communities, or educational institutions. This study aims to analyze the relationship between innovation performance and knowledge-sharing outcomes within handicraft MSMEs in Medan, Indonesia. It highlights the role of absorptive capacity as a crucial intermediary, emphasizing its importance in enhancing the connection between shared knowledge and improved innovation performance. A quantitative methodology is applied in alignment with the study’s objectives, as the research involves numerical and statistical data. Methods for collecting the data included interviews and questionnaires. The total population for this study comprises 165 managers/owners of handicraft MSMEs in Medan, Indonesia. The analysis is conducted using the SEM-PLS technique. The findings indicate that knowledge-donating and knowledge-collecting, as pillars of knowledge sharing, are key in bolstering absorptive capacity and advancing innovation performance. This relationship is statistically supported with a p-value of less than 0.05. Indirectly, knowledge-donating significantly affects innovation performance through absorptive capacity (p < 0.05), and knowledge-collecting significantly affects innovation performance through absorptive capacity in handicraft MSMEs in Medan, Indonesia (p < 0.05). Based on this study’s results, MSMEs in the craft sector can increase innovation by building a culture of knowledge sharing internally among employees and externally with business partners, communities, or clients.

Acknowledgment
The study was funded in 2024 under the Basic Research - Regular (PF-R) category by the Republic of Indonesia’s Ministry of Education, Culture, Research and Technology. The administration of the Faculty of Economics and Business, as well as the staff of the Institute for Research and Community Service (LPPM) at Universitas Muhammadiyah Sumatera Utara, were also thanked, along with the other levels of administration at the university.

This study aims to examine the influence of green human resource management (HRM) practices on the service behaviors of bank employees operating in the banking sector of Bangladesh. The study endeavors to offer valuable insights into the effectiveness of green HRM practices in enhancing practices and employee service behaviors in the banking sector. The results indicate that green human resource management practices have a beneficial influence on employee service behaviors by green knowledge sharing, green training and development, green performance appraisal, green reward system. This study also emphasizes how green HRM practices affect banks in terms of organizational sustainability, employee motivation, talent acquisition and retention, and the necessity of ongoing evaluation and improvement. Moreover, the current study used convenience sampling techniques to collect data from 258 workers of several commercial banks in Bangladesh using a self-reported questionnaire that had been modified from other studies. 95% confidence interval was used to accept the hypotheses during regression analysis. The results show that each and every hypothesis is supported, whereas hypothesis tests were analyzed using SPSS version 26.0. The results show that employees’ knowledge sharing tendency, training facility, performance appraisal and reward system have a significant and positive impact on bank employees’ service behavior. This study may contribute to the growing subject of sustainable HRM and offers useful advice for banks looking to include environmental sustainability into their HRM plans to spur progress and enhance service.